New Hope Cleanup and Restoration

I had an excellent experience with the SERVPRO team that handled the water mitigation service at my home. From the moment they arrived, they were professional, courteous, and knowledgeable. They took the time to explain the entire process, answered all of my questions, and worked efficiently to minimize the damage. The crew treated my home with care, kept the work area as clean as possible, and communicated with me every step of the way. Their attention to detail and commitment to quality gave me peace of mind during a very stressful situation. I truly appreciate their hard work, professionalism, and outstanding customer service. I highly recommend SERVPRO to anyone in need of water mitigation or restoration services. Thank you for making a difficult experience so much easier!

Professional, done a great job!

Had SERVPRO of Columbus/Starkville come to my home to clean the air ducts. They were on time, worked quickly, communicated effectively, were polite/respectful, and cleaned up after themselves! All around good experience. Worth the investment into my home! Would highly recommend their services.

EXCELLENT experience with a 2-day move. Superior staff, thorough and knowledgeable, courteous and shows true value throughout the whole process! Jeffrey, Aaron, Gunner, Egypt and Braylon are 5 star from start to finish!

In spite of somewhat of a personal tragedy with a ruptured water pipe in my house, the ServPro employees were very professional and expedient in meeting our needs for the initial cleanup and dehumidification required. They were very responsive in scheduling when they would be present and were always there on time. My family was in awe that they were putting our needs before their very own as most of the people I dealt with were still experiencing power loss at there own personal homes. Thanks for their professionalism and top notch service; I would highly recommend them to anyone!

Team worked well together to get job done. Team provided updates and kept us informed.

Terry Bruce and his team did great work at my mom and dad's house when the upstairs main 4" drain line broke and flooded the down stairs and living room furniture. Terry was very courteous and knowledgeable.

We recently utilized Starkville Servpro after suffering a major water leak at our outpatient surgery center (Columbus Orthopaedic Surgery Center). This team of professionals were quick to respond and impressively knowledgeable. They greatly reduced our downtime and ultimate damage. Our large, national insurance company was very pleased to learn we engaged them and always trusted their recommendations. We can’t thank Starkville Servpro enough, as this experience truly felt like family helping family!