A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of West Kirkwood / Sunset Hills
Our Google Reviews
(314) 858-1688
4.5
(69 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We could not be more pleased with the service provided by Servpro. The service we received was not only professional, it was informational and friendly. Thank you Lindsey. It was our pleasure meeting and working with you! Thank you. Highly recommend. Suzanne Moss

Suzanne Moss

I am thrilled with the work and dedication the crew from SERVPRO at this location has shown while restoring our home after a fire. They have a wonderful work ethic. They are on time and work until time to go home. Every job they have tackled has been done with great care. They are all kind and very well mannered! Lindsey leads this team. She is wonderful! Part of our crew by name are Logan, Kerry, Marian and Nina. My bathroom is spotless😊 They are not done and I know they will continue with such great quality. THANK YOU TEAM!

patti Mannino

This company is great, the crew that came to my home they were amazing they went over and beyond with their work and customer service, I personally highly recommend Servpro any jobs that’s needed, thanks guys

Michael Dotson

Excellent work team, Adalberto and Jerry are very helpful

Jesus Soto

Bill and Will were awesome. Cleaned up a flood in my office, got here fast and were thorough. Highly recommend!

Julia

This is my second experience with ServPro and once again excellent customer service and thorough clean-up. Christina, Josh A and Jorge cleaned up glass, removed carpet and padding and went the extra mile. Great technicians. Thanks ServPro. Glad to know you’re there when I need you. Let’s just hope not often.

Jim Ronk

great experience working with this company. From the moment they arrived, their team was professional,and very responsive. They quickly assessed the water damage the demo and cleanup. Great Guys Adalberto and Simon were amazing helping my family with this water loss, highly recommended.

Marian

I have worked with various franchises, and this one has been the most professional full of principles and values. They are incredible; Adalberto is great with everyone.

mariant bracho

Excellent team—very professional. Adalberto is fantastic.

Gabriel Martinez

About Us

Owners Jeff and Sandy Chestnas founded SERVPRO of West Kirkwood/Sunset Hills in February 2004. Many people asked why a SERVPRO franchise???... Jeff has over 25 years’ experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff’s knowledge of construction and insurance he knew the restoration industry was a perfect fit.

Sandy graduated from Fontbonne University in 1987 with her Masters Degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.

Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriners Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERPVRO Golf Tournaments to benefit the hospital.

Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of “HEROES” in the field, office staff and marketing team. In 2008, they expanded their presence in the community by purchasing another franchise license.

“Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.”

Jeffrey & Sandra Chestnas
Jeffrey & Sandra Chestnas
Owners of SERVPRO of West Kirkwood / Sunset Hills

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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