A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of St. Charles City
Our Google Reviews
(636) 926-0033
4.9
(290 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Tony, sonia, and gabriel were terrific so easy to get along with. Worked very hard to complete every job. Very punctual everyday. I would want and ask for this crew everytime.

F. Kaelin

Quick service, and clean up was great!

Kenda Morado Bacott

They did a good job Tore the wallpaper getting the sink out I think insurance will pay for that

Dennis Geoghegan

Amazing Service!

G. C. BLOCKER JR

Patrick came out very quickly to assess the situation and then had his crew out to start the tear out. Handled very professionally and the crew was very nice.

Maureen Tabacchi

Patrick O. did a fabulous job for me. A large part of my soffit blew off in a windstorm leaving a section of my house completely open to wildlife. Insurance company suggested having the soffit tarped until the roofing company could come for repair in a few days. Patrick came to give me an estimate for the rest of his crew to do the work. Instead he was able to fix it himself! When the roofing company came, they said that Patrick had done as fine of a job as they could do! So grateful! Wonderful service!

T Thornton

Great communication, prompt and professional service.

Kelly Driver

After our basement flooded with raw sewage, we were overwhelmed and had no idea where to start. From the moment we called, Servpro was absolutely incredible. Even though it was late at night, they arrived within an hour to inspect the damage and had a crew there shortly afterward working through the night to begin the cleanup. They removed all of the sewage and standing water, disposed of everything that couldn’t be salvaged, thoroughly cleaned and sanitized our basement floors, cleaned and disinfected the affected utilities, and made sure everything was left as clean and sanitary as possible before finishing. Their communication throughout the entire process was outstanding. They kept us informed every step of the way, answered all of our questions, took extensive photos to document the damage and restoration process, and worked directly with our insurance adjuster to help make the claims process as smooth and stress-free as possible. The entire crew was professional, hardworking, respectful of our home, and genuinely cared about doing the job right. Their quick response, attention to detail, and commitment to excellent customer service exceeded our expectations. We couldn’t be happier with the service we received. If you ever need water or sewage cleanup, I highly recommend. They turned a terrible situation into one that was handled with professionalism, compassion, and exceptional quality from start to finish.

Mark

We are so pleased with the efficient service we received! We had water damage in our basement resulting from a sump pump failure. Within hours of my initial phone call (which was not only on a Sunday, but also on a holiday!) the Servpro crew was at our house beginning the remediation process. Michael was friendly and thorough. He explained the steps he was taking to clean up and communicated with us through the process. He and the rest of the crew were courteous and respectful.Not even a week later and our house is all cleaned up and ready for the rebuild process to start.

Michelle Harig

About Us

SERVPRO of St. Charles City understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of St. Charles City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of St. Charles City can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Charles City.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
Kevin A. Thole, Matthew Hulsey

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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