A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Rochester
Our Google Reviews
(507) 286-9170
4.9
(178 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Chad from Servpro was outstanding during the recovery from a fire at my home. He went above and beyond throughout the entire process and truly cared about helping us get back on our feet. I would highly recommend him to anyone needing restoration and/or construction services.

Cameron maass

Such amazing service! Very prompt and communicative. The group in Rochester, especially Stacey B and Chad L, are wonderful to work with. After a pretty awful loss at our house, the group has been prompt and so helpful in getting things moving. I cannot recommend this company enough.

Sarah Schrup

ChadLand StacyB have been awesome! Very patient with me! Appreciate everything they have done! They have been great! My project is complete. Would not have happened without Chad L and StacyB!!!. They worked their buts off for me! I soooo appreciate EVERYTHING the have done! Nothing but great wonderful things to say about them! Will definitely forward nothing but great comments about the work they have done for me! Above what I ever expected!! Thank you from the bottom of my heart!!

Cindy Nelsen

We had an excellent experience with SERVPRO when we needed fast mold remediation in one of our shower. Their team was professional, prompt, and very respectful of our home throughout the entire process. They explained what needed to be done, worked efficiently, & made a stressful situation much easier to manage. The crew did a thorough job addressing the issue & left the area clean when they were finished. We really appreciated their attention to detail, communication, and quality of service. We would recommend SERVPRO in Rochester to anyone needing a remediation consultation.

Brice Dick

Stacy was wonderful to work with. She helped us every step of the way. She had answers for every question I asked. She really took the time to carefully explain the process with our insurance and what to expect with the restoration process. Thank you Stacy! And thank you Servepro! Servpro is the way to go!

Alexis Russell

Stacy was fantastic to work with! She was professional, knowledgeable, and took the time to answer all of my questions while explaining every step of the process. Her attention to detail and genuine care really set her apart. She was very reliable throughout all of the uncertainty. It's clear she takes pride in her work and goes above and beyond for her customers!

Megan Hayek

Great service! It was great working with Chad and Stacy. Very professional would highly recommend!

nini nguyen

Stacy and Chad were absolutely amazing to work with 😀

txnsteezy

Chad and Stacy were excellent to work on our project.

karen may

About Us

SERVPRO of Rochester understands the stress and worry that comes with fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Rochester specializes in the cleanup, restoration, and reconstruction of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Rochester can also mitigate mold and mildew from your home or business.

As a locally owned franchise, we are proud to be veteran-owned and have 22+ years as a leading contractor in the Rochester Area.  With deep roots in our community, we are here to help our friends, neighbors, family, and our community.  Our HERO READY TEAM is ready to tackle your job and make it "Like it never even happened".


Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rochester.

If you would like to schedule service for your home or business, please call 1-507-286-9170 today 24/7!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Paul J. Meier, Michael A. Stahler
Paul J. Meier, Michael A. Stahler
Owners of SERVPRO of Rochester

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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