A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Edina, Eden Prairie, Plymouth, Long Lake, Medina
Our Google Reviews
(952) 563-1532
4.7
(101 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We recently had a sewer backup in our basement in Mound, MN, and I can’t say enough good things about Jenna Hiebner and her team. What started as a very stressful situation was made much easier thanks to their professionalism, responsiveness, and expertise. From the first visit, Jenna was knowledgeable, communicative, and genuinely concerned about helping us get our home back to normal. Her team arrived promptly, worked efficiently, and did a thorough job cleaning, sanitizing, and restoring the affected areas. They explained the process clearly, kept us informed throughout the project, and answered all of our questions. What impressed me most was their attention to detail and commitment to doing the job right. The crew treated our home with respect, worked hard, and left the basement clean and safe. Their level of customer service and professionalism exceeded our expectations. I highly recommend Jenna Hiebner and her team to anyone needing sewer cleanup. They turned a difficult experience into a positive one, and we are incredibly grateful for their outstanding work. Thank you, Jenna and team!

Cory Smith

Couldn’t be more appreciated and pleased with the work, speed & communication from the team. Huge thank you to Jenna Hiebner, Erick, Tayvon & Jason. Took the situation seriously, but also brought positive energy to assure us it would be taken care of entirely.

Eli Mansfield

Jenna Hiebner was our service pro. She was highly communicative and transparent throughout the whole process. I’d highly recommend her and ServPro!

Charlie Stormzand

Servpro was excellent to work with! They came within an hour of us discovering water in our basement on a Sunday! Jenna H., Josh, Erick and Josve were professional, knowledgeable and hardworking! Definitely would recommend them!

lacey sand

The Servpro team of Josh, Jay, Danielle, and Aaron were amazing. I had a lot of water damage due to a refrigerator spewing water all day while I was at work. They came in that night and extricated the water and then had four days of demo. They cleaned up each day before they left and were superb to deal with, answering all of my questions patiently when I was overwhelmed. Thank you!

B Bix

I can't recommend this ServPro location enough! They provided clean up service after a sprinkler head blew at my business, causing a major flood. Besides the actual flood itself (which was obviously not their fault) I had a great experience working with them! Dave responded quickly and came out within a few hours to do a preliminary inspection, and had Jenna, Josue, Erick and Javier on site and starting clean up efforts the same day. They had excellent communication the entire time, frequently providing updates and suggestions for clean up. I generally hope to never need their services again, but if I did, without question I would reach out to them so I know it's taken care of quickly, professionally and with great care! :)

Chelsea G

Jenna and her team do d a great job taking care of our basement water pipe leak: Neat and clean, considerate of our home, and punctual.

Susan Groskreutz

Jenna and team were great! Communication was on point and their dedication to making sure our house was dry from a bathroom leak was impressive.

Aimee Moore

Jenna was amazingly helpful! It seemed like she went out of her way to be supportive and helpful and helping us problem solve the possible source of the issue in our basement, while still being clear in her area of expertise. We absolutely appreciated her and would recommend!

Ellen Manion

About Us

SERVPRO of Edina / Eden Prairie understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.

The goal of owners, Grant & Alissa Nitzsche and their franchises is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Edina / Eden Prairie specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Edina / Eden Prairie can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Edina / Eden Prairie. We can utilize support from our other local franchises or our national network. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Grant & Alissa Nitzsche
Grant & Alissa Nitzsche
Owners of SERVPRO of Edina, Eden Prairie, Plymouth, Long Lake, Medina

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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