A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Downtown Minneapolis / Team Bates & Hogan
Our Google Reviews
(612) 223-6269
5.0
(90 reviews)

Need Odor Removal?

Clearing the Air in High-Rise Living: Professional Odor Removal Downtown

Living or working in Downtown Minneapolis offers unmatched urban energy, but high-density real estate comes with unique air quality challenges. From modern North Loop lofts and historic Mill District condos to corporate spaces along Nicollet Mall, persistent odors can quickly ruin an indoor environment.

City living compresses ventilation. Pungent cooking smells, tobacco or marijuana smoke, pet accidents, and post-winter dampness can easily get trapped inside concrete and steel structures or spread through shared HVAC systems. Standard store-bought sprays only mask these unpleasant scents temporarily.

That’s where SERVPRO® of Downtown Minneapolis / Team Bates & Hogan steps in.

Our IICRC-certified technicians don't cover up smells; we eliminate them at the molecular source. Using advanced equipment, including thermal foggers, HEPA air scrubbers, and industrial ozone or hydroxyl generators, we target trapped scent particles deep within drywall, subfloors, and ductwork without damaging historic architecture or modern finishes.

Our 4-Step Process

  1. Source Removal: Locate and extract the underlying cause.

  2. Deep Surface Cleaning: Neutralize lingering residues.

  3. Thermal Fogging & Vaporization: Penetrate hard-to-reach micro-gaps.

  4. Surface Sealing: Lock out recurring odors permanently.

Whether you’re managing a commercial tower or refreshing a residential condo, Team Bates & Hogan provides fast, local 24/7 service to restore clean, fresh air to your Twin Cities property.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Isaac, stephen, Henry, Michael, Alexander These workers did an excellent job with my flooded basement clean up and water removal. Excellent work and very professional. Job well done

Carisa Cole

Michael, Claudia, CITOS, and Alexander were an exceptionally professional team. They did a fantastic job for us keeping our costs as low as possible and minimizing the impact on our home. It made our power outage and sump pump flooding as tolerable as possible. They took great care with all of our contents and made sure we were constantly updated. I highly recommend their services.

Anne Berens

This was a horrible, stressful experience and I truly appreciate the team that worked with me to bring my home back. I want to thank Citos, Claudia, Michael, Henry and Alexander. They were wonderful. Thank you!

Ann Hanks

John and Quinn were amazing! They listened to all my questions and provided quick responses. Always polite, even after working hard to deal with our water problem. I hope we never have another pipe burst and need to call them, but if we do, ServPro will definitely be getting our business again!

David Hammond

The SERVPRO team was top notch! The professionalism and courteous/caring attitude that was shown to me was not just great but impressive. I very much appreciated the communication I received at every step of the process. They were quick in getting all their equipment set up and then monitored the progress every day and made changes if needed. I highly recommend SERVPRO!!

Kristine B

Ben, Mike and Citos have been a pleasure to work with. They took care of all of our needs, and made sure that our residents as well as our building were protected. It was a seamless process, if I could leave more than 5 starts I would. -Jenny (SVF)

Dzenita Masic

I simply could not have been more pleased with the communication and service of the Servpro of Downtown Minneapolis. I made a phone call to Servpro, the young lady who answered the phone who was pleasant and listened to enough information from me about the issue my sister and nephews had at their home, (mold or not). She led me to their project manager Dominic, (a class number one) I explained the issue to him. He went into the depth of the service they provide and what the cost could be high end and low end. I made an appointment for him to go to the location and look at where this could go. It turns out that the issue was not near what we thought it could be. Which was great news to us. I offered to pay him for his services to our care. He said, “there are no charges for the site visit, we didn’t have to remedy any issues”, WOW. This is a great place to do business with. From the first phone call to the answer of the issue was less than 4 days. He has a loyal customer in our family. Thank you, Dominic and your group! Randy

Randy Wilke

The best team ever! Efficient, hard working, polite, and so pleasant and caring! Each member of the team was outstanding!

Pamella McPeak

Isaac, Ben, Henry, Tomas, and Stephen were a great crew. They kept us in formed of what was going with all the jobs they had. The crew was nice and kind during a rough time after our basement sustained water damage. Our initial contact was great on giving us the details of what was going to happen and quickly getting us and estimate so we could get going. They came from out of town after storms in our area. Wish they were local.

C Stammerman (cstamm)

About Us

SERVPRO of Downtown Minneapolis/Team Bates & Hogan

Restoring Peace of Mind in the Heart of the City

When disaster strikes your home or business, you don’t just need a cleanup crew—you need a team that treats your property like their own. At SERVPRO of Downtown Minneapolis, the Bates family and our dedicated specialists provide expert restoration services with a personal, local touch.

As part of Team Bates & Hogan, we have built our reputation on a foundation of trust, speed, and technical excellence. We understand that every second counts when dealing with property damage, which is why we are on standby 24/7 to serve the Downtown Minneapolis community.

The Team Bates & Hogan Difference

  • Certified Expertise: Every member of our team is highly trained and IICRC certified. We don't just "clean up"; we strictly follow industry standards and guidelines to ensure your property is restored safely and effectively.

  • Proven Experience: Our group of veteran remediation technicians has successfully restored countless homes and businesses after water damage, fire loss, basement leaks, flooding, storm damage, and mold infestations.

  • Advanced Processes: We utilize professional-grade property inspections and specialized cleaning techniques to quickly and safely return your property back to normal, no matter how hidden or unexpected the damage may be.

  • Local & Reliable: Based right here in Minneapolis, we are your neighbors. We respond faster to any size disaster, ensuring that your home or business is back to normal as quickly as possible.

"We’re Here to Help—Any Hour, Every Day." Whether it’s a hidden mold issue or an emergency midnight pipe burst, Team Bates & Hogan is ready to respond. We are available 24 hours a day, 7 days a week to help the Downtown Minneapolis area recover. Give us a call, and let us take the stress out of your restoration.

Cory Bates, Michael Hogan
Cory Bates, Michael Hogan
Owners of SERVPRO of Downtown Minneapolis / Team Bates & Hogan

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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