A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of West Sterling Heights
Our Google Reviews
(586) 480-2400
4.8
(320 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I was happy to see Servpro on the list of suggested vendors, after my basement flooded. I've always received kind, helpful, professional service from ServPro and this event was no different. Good job, ServPro!

Madeline Johns

Prompt, effective and professional

Neil Ballmann

Quick and professional service. Was extremely pleased. Polite and well trained staff IMO.

Michael Verska

Recently I had water damage to my laundry room, kitchen and basement ceiling due to a washing machine discharge hose coming loose from our wash tub. I called the SERVPRO Team of West Sterling Heights and within about an hour they were here with their crew to start the drying (mitigation) process. I've been nothing but impressed with how everything is being handled in terms of SERVPRO working with my homeowners insurance to handle this claim. Some of the guys I would like to mention (and I'm sure there were others) are Gavin Ascroft, Tyler Wagner, Austin Bedner, Jon Paul Gaffke on the mitigation team. I'm currently working with Robert Tapert on the reconstruction cost of the claim and he's been fantastic, keeping me updated on the cost of the reconstruction. I can't recommend these folks enough. They've been great. If I had to use one word to describe this team, it would be PROFESIONAL.

Barbara Mrozowski

The technicians were punctual and worked efficiently throughout the project. They made a difficult situation much easier to manage.

Larry Moore

The crew showed up with a truck full of equipment within 30 minutes of my call. They started to work drying the flooded rooms of my house immediately and continued until they were satisfied they were done. They left enough heavy duty drying fans and dehumidifiers to dry it all in five days. Great job!!!

Al Trombley

Gavin and Carter were the absolute best and left our home so clean after the demo. Highly recommend !!

Chanahl Kinzer

I cannot recommend Servpro enough! When my basement flooded, they were incredibly quick, responsive, and reasonable with their services. The team was so understanding and empathetic given the severity and stress of the situation. A huge special shout-out to Carter and Quentan—they were absolutely amazing. They went the extra mile to ensure everything was taken care of properly, handling the entire job professionally and with so much kindness. Thank you for turning a stressful disaster into a manageable experience!

Jimmy Morency

I can't begin to tell you how pleased we are with the work of Gavin and Mike. Their work was fast, complete, and cleaned up everything along the way. They helped to make a miserable situation much more tolerable. You are lucky that they are part of your team!

Ralph Carbone

About Us

Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.  

SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes. 

SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more. 

We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need. 

Randy & Tina Miller
Randy & Tina Miller
Owners of SERVPRO of West Sterling Heights

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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