A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Rochester
Our Google Reviews
(248) 608-2667
4.9
(44 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

A HUGE thank you to frank and his team that came to our house.They were compassionate,considerate,knowledgable and able to get the water damage fixed in less than two hours.Not only are they experts in what they do,but they saved my family from huge headache and worry!

Marija Blanc

They are the most professional company I’ve ever dealt with! Jaimey and his partner were awesome, truly concerned about us and getting the job done right. We would highly recommend their service again. Fast and complete, and kept us informed thru the job! Thanks again, Kerry & Barbara

Kerry Appolson

Exceptional service. Professional, kind, caring, efficient and thorough. Would highly recommend. James and his team treated our home like it was their own. We were very pleased with the care they took.

Jill H

Servo pro is great and really got the job done! I had a pipe burst in my basement. They came out super quickly. With their help, we didn’t lose any of our old photo albums that we were afraid were ruined. They also Took care to make sure everything was done, so there would not be any further issues with mold in the future as a result of the water. Cannot recommend them enough!!! Thank u!

Karen davis

I am so impressed with the workmanship of this company. After the floods and water damage to my parent’s basement, the crew were fast and efficient. AAA+++

Terri Herbst

Had a sump pump stop working during a rain storm. While staying our friend’s house. We called Servpro of Rochester. The person we talked to promptly helped us out! And took care of the issue fast! Thank you again!

Kristi Dinsmore

I had a sump pump loss in my basement And called Servpro they were so quickly to respond so professional and explain things very answer all my questions And after they were done with Remove the carpet and pad and baseboards. They cleaned up after themselves and Super friendly if I ever had a water damage loss again I will definitely be using Servpro of Farmington and Farmington Hills thank you Servpro.

Ryan Bosanko

Helped make a disaster bearable. Efficient and professional. If I needed flood services again, Serv-pro would be who I called.

Paul Dober

I am so please with the quick response. The service was excellent. James was extremely knowledgeable and took the time to answer my questions. I would definitely use them again and have recommended them to family and friends. Thank you for a stressful situation much easier, your professionalism is outstanding!

D W

About Us

Our History - Since 2003, SERVPRO of Rochester have helped many people in Rochester, Rochester Hills, Lake Orion, Oakland Township and surrounding communities.  More than 5000 customers have called us to help them restore their property.  

Committed to Our Community - We have investing in the community through volunteer work, sponsorship, and charitable donations.  As we grew, we still maintained the same mission, to serve the people, businesses, and organizations of the Rochester Area. A few of the businesses we partnered with are Goodfellows, Capuchin Soup Kitchen, and Women's business Community.

Our Employees - We are fortunate to have a great group of employees at SERVPRO of Rochester.  Our team overall combined have over 70 years of experience in the restoration industry.  Most of them within the SERVPRO franchise system. Our team has many IICRC industry certifications. Our team has the knowledge and experience to restore your property with a high level of care, professionalism, and attention to detail to help make your experience with SERVPRO of Rochester a good one.

Why SERVPRO? - SERVPRO of Rochester specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Rochester can also mitigate mold and mildew from your home or business.  Our motto is "Like it never even happened".  Our commitment to excellent service has helped us gain the trust of our community. So when you have a disaster, trust us to clean up the mess

Owner of SERVPRO of Rochester

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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