A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Northwest Genesee County
Our Google Reviews
(810) 732-3298
4.7
(446 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Black Lake flood 4/2026 - Karl Danz has his crews came hours north to help our devastated lake area. Karl assessed the mess while the water was still high, got a crew to my place in less than 48 hours, completely cleaned out the debris and dried my crawl space. They did everything they promised, on time, for a fair price. Great job! I highly recommend them.

David Lawrence

I was affected by the historic flooding on black lake, mi and I worked with Karl and Mark and their team. Everyone on the team did a great job with the clean up and Karl Mark were a great support and gave me hope and confidence that we could get through it. They worked hard to save things that were important to our family. They treated the job like they were working on their own home. Especially Karl as the point man ! Thank you so much !!

Eric Herppich

Well done within the timeframe they discussed. Crew was efficient and finished the job as described.

Bob Heisler

The crew was absolutely amazing. They were sympathetic yet reassuring. The were extremely courteous and professional. They walked and talked us through every step in the mitigation process and got us stabilized. Everyone on the crew was helpful in this way - helping to ease the burden of a tough situation. Big thanks to Jack, Tom, Wyatt, Avery, and Devin. We're grateful.

Sean Koglin

Very professional and explained all that they needed to do!

Lori

Staff was on time and courteous. Work to be done on the basement (due to flooding) explained to me and they answered all my questions. Your ServPro techs did a great job. Thanks to Oussama, Dan W, Kyle, and Sky!!

M. Calleja

Ben , Justin , Devin, Avery, Kyle

Nancy Zemmer

Awesome job by Oussama, Dan, Calab, Carmen & Ethan. Came on time and got straight to work. Explained the entire process through out and informed me of all findings....Thank you.

Frederick Russell

Every member of this team was wonderful! (Justin W., Ben, Kyle, Blake, and Avery). They were very detailed and generous. So far, the terrible experience of our basement flooding was made a little less painful by this amazing company and team! They were prompt at answering questions, getting here on time, and they were quick at what they do!

alana sciacca

About Us

When disaster strikes, SERVPRO of Northwest Genesee County, Fenton, Grand Blanc, and Lapeer are Here to help.® We specialize in the cleanup and restoration of residential and commercial properties affected by water, fire, and smoke damage. Our team also provides mold damage restoration, sewage cleanup, biohazard cleanup, and vandalism cleanup services.

We understand how stressful and disruptive property damage can be. Our goal is to help minimize the interruption to your home or business and make the restoration process as smooth as possible. From the initial cleanup through the restoration process, you can county on our team to help make it "Like it never even happened."® 

Highly Trained Restoration Professionals

Our restoration technicians are highly trained in property damage restoration and receive ongoing, industry-specific training to stay up to date on the latest restoration techniques and standards. Their training and expertise cover a wide range of restoration needs, including water, fire, mold, crime scene, trauma, and biohazard cleanup.

Whether your home or business has experienced a sudden loss or needs professional cleanup and restoration, SERVPRO of Northwest Genesee County, Fenton, Grand Blanc, and Lapeer is ready to help.

Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Owners of SERVPRO of Northwest Genesee County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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