A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Reisterstown
Our Google Reviews
(410) 242-7371
4.8
(25 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

ServPro was hired by my insurance to cleanup after my septic system backed up into my house. They were fantastic to work with. They came out promptly to write their estimate, worked directly with my insurance for approval, and even came out on a Sunday morning before 9AM to do the cleanup. Everyone was polite and worked hard, and I felt really good with their work and knowing my house wouldnt have mold or bad smells after they were done. Great team, great work, would recommend and would use again if I ever needed to.

Jim Miller

Great, prompt service.

Michelle

We had damage from a broken water pipe. The Servpro franchise I've used before was unable to respond (their crews were in Ashville and Tampa working due to flooding in those states) but the SERVPRO of Reisterstown and Catonsville responded the same day and quickly dealt with all of our issues! Thanks Team!

Stephen Brusca

Extremely responsive, friendly but very professional who took excellent care of our flooding issues and also were proactive in dealing with reluctant insurer. Highly recommended with no reservations.

Jerome Snyder

This is the second time using SERVPRO and both times they have been prompt, professional and did a wonderful job.

Dennis O'Keefe

Emily, Autumn and the call center staff were responsive, professional, thorough and kind - very easy and pleasant to work with during a terrible water damage event.

Howard A

ServPro did an excellent job in responding and repairing the ceiling damage in my home! They were knowledgeable and professional. I would utilize their services again if necessary.

Stephanie Franklin

I worked with Servepro of Reisterstown after I was displaced by a fire in my apartment complex. Servepro's staff was extremely professional, friendly, and transparent with me. They worked quickly to provide me with an accurate estimate that was well below their competitors', and executed quickly and efficiently once I authorized the work. I was extremely impressed with how transparent the process was after I declined to work with one of their local competitors. Instead of trying to get authorization directly from my insurance provider, they worked with me every step of the way to make sure I understood the process, the costs involved, and the timeline for remediation of my property. I give Serverpro of Reisterstown my highest recommendation. Melissa, Brandy, Amaya, Krissy, Chance, Exzavier, Thorne were all excellent to work with, and I commend them for their professionalism, hard work, and great communication.

Daniel J

Love servpro and all of their employees!!! Everyone has been so helpful through my kitchen remodel. We've also used them for water damage in our basement. Mike and Melissa are honest genuine people and it shows through their business. Their son Shane and parents Randy and Carol were so helpful too! Can't leave out Tim! He made our kitchen remodel go so smoothly and helped ease my stress! Seeing Brandy Rhodes at the office now is great too! Highly recommend using Servpro of Reisterstown!!!!

Jessica Clafferty

About Us

SERVPRO of Reisterstown understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and provide you will excellent customer service to help put your mind at ease while we help assist during your times of need, aiming to make it "Like it never even happened".

SERVPRO of Reisterstown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Reisterstown can also mitigate mold and mildew from your home or business.  SERVPRO of Reisterstown is also certified for Biohazard and crime scene cleanup.  We also can clean your duct systems, carpets and upholstery and offer many types of deodorization.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Reisterstown.

SERVPRO of Reisterstown is a 2nd generation family run business that was opened in 1974 and we take pride in the core commitments we instill in our employees and that everyone is treated like family.  

SERVPRO of Reisterstown participates in many events thru out the community, such as parades and festivals.  We have our annual coat drive which we donate all the coats collected to local shelters. We participate in the annual Beautification Day, helping out with cleaning up the community. We donate to local organizations with in the community.

SERVPRO is the cleaning and restoration brand you know and trust.

If you would like to schedule service for your home or business, please call today!

Michael & Melissa Brenner
Michael & Melissa Brenner
Owners of SERVPRO of Reisterstown

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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