A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Pasadena / Gibson Island / Lake Shore
Our Google Reviews
(410) 255-1110
5.0
(49 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Quick, very professional, friendly, and informative. Would definitely use them again.

Chris Michalak

Servpro was easy to work with they were professional and courteous. Were quick and timely to respond to my house to clean up the mess I had from a storm.

Joe Carter

Very professional and immediate response. Time was impressive. Cleaned up my flooded basement quickly. Removing the floor. And molding. Communication was great after they installed five fans in a dehumidifier and returned in several days to pick them up again. No issues whatsoever. Very transparent, knowledgeable and clean

Steven Elsis

Our home carpet cleaning completed by the SeevePro team this week was absolutely the best! Not only did they clean visible space, they also lifted all furniture and cleaned under each piece. We have been in our home 20 years and have never had such a perfect job done. We will definitely continue to request their service for all future carpet cleaning needs!

Linda sager

It was a pleasure working with the crew from servepro. I had a kitchen fire and they cleaned everything up to a T. They did a thorough job removing smoke and soot from my home Making it like new again.

Etta Smith

I would highly recommend SERVPRO to anyone in the Annapolis area looking to have their HVAC ducts cleaned! Ryan and his crew were extremely professional and did an incredible job! 10/10!

Alex Clark

Was a good experience for a poor situation. They worked fast and communicated with me throughout the whole process.

Tony Winters

Jim and the team were very courteous. They made sure to explain everything to us and always arrived when they said they would

Zach Baron

Oscar and his crew are amazing! They are thorough, helpful, knowledgeable, and kind. I am so glad that Servpro Rockville was recommended to us, and that Oscar was our onsite service manager. His whole crew responded promptly and professionally in the midst of our frustration over finding out our roof was leaking! Thank you Servpro

Susan Murphy

About Us

Diane Whittles, owner of SERVPRO of Pasadena/Gibson Island/Lake Shore, knows how overwhelming fire or water damage can be and the disruption it brings to your home or business. Partnering with her is co-owner Nick Whittles, whose lifelong involvement with the SERVPRO family and extensive industry experience bring a strong foundation of knowledge and leadership. Together, they are committed to reducing the stress of unexpected damage and restoring your property quickly, making it “Like it never even happened.”

SERVPRO of Pasadena/Gibson Island/Lake Shore specializes in restoring residential and commercial properties after fire, smoke, or water damage. The team also handles mold and mildew remediation, helping to create a clean, safe environment for your home or business.

As a lifelong resident of Anne Arundel County, Diane brings valuable local insight. She understands the ongoing challenges of flooding in Pasadena/Gibson Island/Lake Shore and recognizes the effects of aging infrastructure on local and state facilities. Her dedication to the community drives her commitment to providing prompt, reliable service to the homeowners and businesses SERVPRO proudly supports.

In his role as Co-President, Nick leads with both empathy and determination, always focused on delivering results and supporting his team. His hands-on expertise helps ensure every project is completed efficiently and to the highest standard.

If you need service for your home or business, give us a call today. SERVPRO has been a trusted name in cleaning and restoration since 1976.

Diane & Nicholas J. Whittles
Diane & Nicholas J. Whittles
Owners of SERVPRO of Pasadena / Gibson Island / Lake Shore

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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