A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Gaithersburg / Germantown
Our Google Reviews
(301) 963-8474
4.9
(271 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

SERVPRO of Gaithersburg/Germantown were outstanding to work with. Of course, it was the people - Sarielle in the office and Ross in the field were excellent with their communication, and the whole operation was very professional from start to finish. This was a mold remediation project in a condo HVAC closet. They gave us good advice and service. Very happy.

John Dawson

Service was prompt, professional and friendly

Jim Olson

Servpro is one of the best companies I’ve come across for packing out my home, Flood restoration and cleanup. What a great customer service they provided and very sufficient. Kudos to Ross,, Mauricio and Fidel for doing such an excellent job. Also a special thanks to Shelley And team for the packout. Looking forward to the next steps to come. Sincerely Sheba Whittington Ram

Sheba Ram

OMG. Theses guys were true miracle workers. They had the most hazardous cleanup! They did it with grace, speed and efficiency. Thank God for this crew Ross, Eli, Steven, Roberto, and Karla, ❤️❤️❤️

Colleen Geppi

Great experience working with this ServPro team. The office manager Sarielle was able to quickly set me up with mitigation services and explain the process and timeline. She was friendly and very professional. The crew chief Dago and team member Jose went above and beyond in their level of service turning our disaster into a great experience. The team worked well with my insurance and made the process painless. I’d highly recommend their services!

High Velocity

I had a wonderful experience with Servpro. Every person I spoke to from Sarielle to Dago were professional, quick with service, and communicative from start to finish. I will absolutely be using them again if I have any other house repairs needed. Thank you all!

Christina Lepore

Great customer service! We received service from Nico and Argelis' teams following a flood that affected our main floor and basement. They were prompt, friendly, and efficient. Our house was respected and work areas kept clean. Would recommend ServPro for any damage-mitigation needs.

Jerin Lee

Fidel and Mauricio did a great job of removing water-leak damaged drywall and insulation, and then remediating the water damage and drying the place out. I am very satisfied with their work.

Porkslap Johnson

Fidel and Mauricio are the best employees at Serve Pro. They do great work!

Richard Berry

About Us

Local Restoration with Real Hands-On Experience

Property damage is easier to handle when you know who is showing up and what happens next. A Gaithersburg townhome with water in the basement, a Germantown business dealing with smoke odor, or a church kitchen that needs a deeper clean all call for practical help from people who understand the work.

SERVPRO helps homeowners, property managers, businesses, churches, and organizations with water damage restoration, fire cleanup, mold remediation, storm damage, specialty cleaning, contents restoration, and construction services.

What Sets the Team Apart

This team keeps a crew chief on call 24/7 and makes every reasonable effort to respond quickly during emergencies. The owners are also routinely seen on job sites, which helps keep communication clear and the process grounded in real experience.

SERVPRO® brings strong resources to local restoration work, including truck-mounted water extraction equipment, more than 300 dryers, warehouse space for contents, trained fire restoration support, and construction experience from owners with more than 30 years in the building industry. The team is also connected locally through the Gaithersburg/Germantown Chamber of Commerce and supports community organizations such as the YMCA.

Serving Gaithersburg and Nearby Communities

From homes near Kentlands to commercial properties along the I-270 corridor, SERVPRO helps Gaithersburg property owners take the next step with less confusion.

Contact SERVPRO to learn how our team can help restore comfort, function, and confidence to your property.

Owner of SERVPRO of Gaithersburg / Germantown

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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