A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Crofton / Odenton / Severn
Our Google Reviews
(410) 721-9181
4.7
(21 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Very knowledgeable and professional. Upfront about everything and seemingly honest. Could have definitely tricked me for more but gave me right guidance that saved me lots of money

Simon Son

Knowledgeable professionals who were very helpful in water damage mitigation for our home. Would recommend them to anyone who guidance in what to do when dealing with insurance.

Travis Britton

GREAT experience! Chuck was very friendly, professional and helpful. They did an outstanding job. Would definitely refer them

Angela Straker

⭐️⭐️⭐️⭐️⭐️ 5-Star+ Review for SERVPRO (and Chuck!) It all started with wanting a new and fresh start in our home office. After pulling up the carpet, we quickly realized we were dealing with something much bigger… the lingering odor of pet (and human) urine that had soaked into the subfloor over time. We knew that before installing new carpet, we had to fully address the problem and make sure it was handled the right way. We reached out to SERVPRO of Crofton/Odenton/Severn for an estimate, and that’s when we met Chuck, and honestly, we couldn’t have asked for a better experience. From the moment he arrived, Chuck was knowledgeable, kind, personable, funny, and extremely professional. He took the time to explain what he was doing and why, offered prevention tips for the future, and answered every single question we had along the way (and trust me, there were a lot!). Chuck didn’t just come to do a job, he truly cared. He cleaned and treated the affected subfloor with an enzyme-based cleaner, scrubbed the area by hand, and even cleaned inside a nearby floor vent that had also been affected. He then left an air scrubber running over the weekend and came back afterward to apply a special sealant that blocks odor and prevents anything from bleeding through. What stood out most was his patience and compassion. I’m a caregiver for my dad, who is living with dementia, and Chuck never once made me feel rushed or uncomfortable when I needed to step away to help him. His understanding meant more than words can express! We reached out for help with an odor issue, but what we got was so much more - peace of mind, education, and a genuine sense of care. The communication was fast (we got our estimate within hours), the work was meticulous, and the results exceeded our expectations. If you’re dealing with a similar issue and feel overwhelmed or embarrassed, please don’t hesitate to reach out to SERVPRO of Crofton/Odenton/Severn and ask for Chuck. He turned a stressful situation into one that left us informed, relieved, and truly grateful!

Yolanda

Like many others in the area this afternoon, we had basement flooding following heavy rain. Chuck was super responsive and arrived himself to get the water up and help figure out a workaround to a non-working sump pump. We really appreciate your expert service, and for a very reasonable cost!! Keeping your number on file in case we need you again, and to refer others. Thank you!

gkaylor1

Absolutely excellent service by Chuck! He explained everything, worked with me on times that were most convenient around my work schedule. And probably the best part was that I received a phone call back within 5 min when I called Sunday morning on Father's Day. Chuck was able to come by within 10 minutes to assess my situation & immediately got to work on getting rid of the wet carpet, insulation, & drywall. Would highly recommend!

Tiffany Nicholl

I would highly recommend SERVPRO of Crofton/Odenton/Severn. We had our ducts and vents cleaned. I had received another price quote and SERVPRO's price was much lower than the other company and the service was top notch. If you are ever in the need of any of their services you should look no further!

Karen Branch

Servpro did a great job for us during a very stressful flood.We dealt with Jim and he was courteous and knowledgeable. Our house is back to normal, like it never happened.

Vinny Valentine

Called the company for service this morning, they were at my home by 11am. The fixed a water damage issue found by home inspection in a short amount of time and for reasonable price. The customer service was A+. This company was a blessing to me.

AKUA SMITTICK

About Us

SERVPRO of Crofton/Odenton/Severn understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We are accepted by all insurance companies and are available 24 hours a day, 365 days a year.

SERVPRO of Crofton/Odenton/Severn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Crofton/Odenton/Severn can also mitigate mold and mildew from your home or business.

SERVPRO of Crofton/Odenton/Severn is a locally owned family operated business. Jim and Chuck were both born and raised in Anne Arundel County. We are very active in the Central Maryland Chamber of Commerce and a member of Military Affairs. We host a yearly continuing education course for insurance agents, provide Emergency Readiness Profiles to local businesses, and also sponsor a yearly coat drive.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

James Shuey, Charles Dove
James Shuey, Charles Dove
Owners of SERVPRO of Crofton / Odenton / Severn

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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