A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Shrewsbury / Westborough
Our Google Reviews
(508) 393-7898
4.9
(112 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Matt and Juan from SERVPRO came to do the demolition and mold mitigation. They were super nice, knowledgeable, professional, and did all the work in a very timely manner. They made sure that all of my things in each room were covered and protected and cleaned everything up when they were done. They kept me up to date on what they were doing and what the next steps would be. I highly recommend them!!!!! Thank you so much Matt and Juan.

Sarkis Balian

Steve, Dan, Jr and their team were prompt, professional and detail-oriented. They got all the mess from a tree through the roof cleaned up and covered the flooring for the next phase of rebuilding coming up.

Michelle Payson

We had a water main line burst and fill our basement up with 3-4inches of water. Once the city shut off the water, we had Dan and Juan Jr. with Servpro come within a few hours to drain the water and dry things up. They worked quick and got things under control. Really appreciated their efficiency and friendliness.

Mason Winkie

They did a great job with water damage in my living room. It honestly looks better than before the damage occurred. Couldn't be happier with the service!

Mikey Maestaz

Had a great experience with the two employees, Dan and Kelven when they came to work on our bathrooms. They were very respectful, helpful, and efficient.

Destiny Foty

Dan & Calvan arrived on time. Worked efficiently to clear the problem. They were respectful and professional.

marianne cook

Dan and Donald came on an emergency call past 9pm immediately got to work, tore up the water leaking out of our ceiling and were able to quickly identify mold and got the dehumidifiers and the fans working right away. Excellent job.

Jasneil Gill

The guys was very professional polite fast and efficient will recommend

Kee Lo

Thanks to Dan and Donald for cleaning up our sewer pipe backup mess. They were timely, efficient and thorough. They kept us informed throughout the process. ServPro (and Dan & Don) are highly recommended.

Stephen Georgeson

About Us

SERVPRO of Shrewsbury/Westborough is your trusted partner in restoration, here to help you recover from water, fire, or mold damage—no matter the size. Proudly serving communities along the Rt. 9 corridor and beyond, we operate under the leadership of F. Donald McKendall, who brings generations of restoration expertise to every project.

We understand that fire, water, or mold damage can bring stress, worry, and disruption to your life. That’s why our highly trained and experienced team is committed to minimizing the impact and helping you get back to normal as quickly as possible. From local families to schools, churches, and businesses, we’ve built a reputation for reliable, compassionate service you can count on.

As part of one of the most trusted restoration brands both locally and nationally, SERVPRO of Shrewsbury/Westborough is here to guide you through your time of need. When disaster strikes, let us help make it “Like it never even happened.” Contact us today to learn more about how we can assist you.

F. Donald McKendall IV
F. Donald McKendall IV
Owner of SERVPRO of Shrewsbury / Westborough

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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