A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Saugus, West Lynn
Our Google Reviews
(978) 744-0409
4.9
(53 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

ServPro of Saugus cleaned a house for us that had trash up to the ceilings, tobacco stains on the walls, mold, water damage, etc. The manager of the project, John, worked with us to be sure we got everything we needed and wanted. The crew, Nick and Gage, did an amazing job, above and beyond what we could have expected. Nick and Gage were extremely professional, polite and just excellent people. They came every day with a smile and did the work that not many people would want to do. They also knew we were planning an estate sale, and they thoughtfully saved items that may have been sentimental or valuable for us. Nick and Gage successfully turned this house back into the beautiful house it used to be, and brought some light into a tough situation for myself and my family.

Michelle Rochon

Called in complete panic mode after a water main break flooded our home. Firefighter on site suggested I call ServPro asap. I did and it was the best decision. They arrived quickly and immediately went to work. Within days the wet items were removed and dehumidifiers were running. My insurance adjuster showed up, said he’s worked with them before and they’re on the same page. It’s been a couple weeks and we’re on to reconstruction. While I hope a disaster never hits anyone reading this, if it does, call these guys. They can’t remove all the stress but they remove a good bit of it.

Chuck Garey

We woke up to an unexpected sound in our basement and discovered that our hot water heater was leaking everywhere. I immediately called Servpro, and their team arrived promptly. They quickly stopped the water flow and expertly cleaned up the mess. I couldn't be more pleased with their service and professionalism. I highly recommend Servpro of Saugus to anyone in need of help. Thank you for your outstanding work!

Tyler Armstrong

Highly recommend! They did a great job and removed all the water from my flooded basement. No mold following job.

Alexis Morgan

Tom and the Servpro team are hands down the best for restoration services. Tom did a wonderful job getting back to us and answering our concerns, tom thank you for all your support

Justin Lupien

My husband and I had a wonderful experience with Tom Heenan. We had severe damage due to a burst pipe in the winter while we were away. Tom came to our house to check out the damage and assured us that Servpro would take care of us. Tom's crew came out and they were polite and respectful of our property. Tom's crew worked diligently to clean the water damage in a timely matter. We couldn't have gotten through this incident without Tom Heenan.

Debra Heenan

Servpro was a huge help when we had a small fire in our home. They cleaned the debris and made sure that there was no soot left behind. I highly recommend them!

Ultralogical

We had an exceptional experience with Servpro Saugus for my boyfriends parents house. There was some mold in the basement from previous water leak. The guys came out right away, gave us an estimate and started the work shortly there after. Everything they did exceeded our expectations! I highly recommend them for any mold damage or water damage!

Kerry Armstrong

When our crawlspace flooded, Jamaree and Noe were there at the drop of a hat and had us taken care of despite the late time and moments notice. Bailey reassured us and assessed the needs for the project to make sure we were well taken care of. Literally, 10/10.

Caleb Burns

About Us

A Comprehensive Restoration Solution for Damaged Saugus Homes

Disasters can strike at any time and leave you at the mercy of professional restoration technicians, insurance adjusters, and other third-party vendors working to determine what it takes to make your home look like it should again. Our SERVPRO of Saugus, West Lynn team, complete with competent and highly trained restoration technicians certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), work directly with your insurance provider to offer the most direct and efficient recovery solutions after water, fire, storm, mold, and flood losses.

Connected Where it Counts

Becoming one of the most reputable and highly regarded restoration companies in our portion of Massachusetts does not happen overnight. It is a constant and continuous effort to provide exemplary service to our customers and become a beacon in the community, helping wherever possible to improve the quality of life for our friends and neighbors. This commitment has enabled us to work directly with organizations such as the American Diabetes Association, Lifebridge Northshore, and the American Red Cross. In a local setting, we also learn about the needs of local businesses and their customers through our positions with the Greater Lynn Chamber of Commerce, Wakefield/Lynnfield Chamber of Commerce, the Saugus Chamber of Commerce, and the Building Owners and Managers Association (BOMA.)

We’re Faster To Any Size Disaster

A quick response to emergencies that threaten your home or business can be one of the most valuable traits to look for in restoration companies, as so much destruction can happen to your property the longer you have to wait for recovery. With a full roster of certified restoration technicians and a crew of building trade professionals specializing in controlled demolition, rebuild, and other repairs, we can offer a comprehensive solution for any damaged property.

Staying prepared for disasters as they occur, which is not uncommon in Massachusetts communities, means having stocked trailers with industry-leading equipment, trained technicians available 24/7, and efficient mitigation solutions for properties to minimize the total losses homeowners experience.

Jonathan Ray Fox
Jonathan Ray Fox
Owner of SERVPRO of Saugus, West Lynn

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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