A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Salem / Peabody / Marblehead
Our Google Reviews
(978) 744-4545
4.7
(105 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Jeremy & Benji were the best! They explained every part of the demo process while being professional, kind and efficient. They both made a stressful situation more tolerable. Well done gentlemen!

Joei Ferrigno

Great customer service from Art and Gabe. Very professional and knowledgeable. They explained everything and answered all my questions.

Adrian Aleckna

Servpro representatives were timely in all the responses for quotes, options, and project timing. The crews (painting, roofing, and carpentry) were respectful, responsible and knowledgeable. The supervisors were responsive to all questions and offered best options. Their planning was thorough and coordinated which led to the successful upgrades of our garage. Thank you ServPro

PLK Night

Shoutout to Zack Aaron and the entire team at SERVPRO of Salem/Peabody/Marblehead for their outstanding dedication to client care. They consistently prioritize their clients' needs and go above and beyond to assist throughout the insurance process. Grateful I could connect with Zack to help a mutual client. Thanks again!

Roxanne Stehr

Servpro is the best for cleaning up & restoring your flooded or damaged home. Benji & Gage worked late into the night & setup a bunch of machines to dry out my lower level after a main drain break & backup. When they came back again they also checked everything & disinfected, leaving the dehumidifiers to continue taking the moisture out of the air! So courteous & polite, they definitely deserve a raise (or at least a nice bonus,!) & if you’re unfortunate to need them, you should at least have relief & feel lucky that they’ll do the best job possible to help you get your home (or business?) safe, sanitary, & back in good standing! Thanks for all the hard work & dedication to making my house safe for my family, including small pets once again!

Holly Mellace

ServPRO has been amazing to work with. Firstly, they came out super fast 0-day service and got started with my water damage cleanup. Shout out to Gage and Billy for their great work especially late into the night and early morning. They completed the entire drying setup in my basement, 1st and 2nd floors to get the water damage dried up fast.

David Bardwell

Servpro Salem was awesome!

Kourtney Griffen

Servpros team was efficient and super friendly definitely recommend them!!!! A+++ service!

Gabriela Orellana

Servpro did a great job restoring our home after water damage. The team was fast, professional, and kept us informed every step of the way. Highly recommend their services!

Lexy Hansen

About Us

Our History

SERVPRO has been serving customers on the North Shore since 1998. We have worked with tens of thousands of people through difficult times, including fires and floods, providing quality service and support with the goal of helping our customers return to their homes as quickly as possible.

Customers come to us because they know they can rely on our high standards and excellent service to take care of their homes, businesses, and apartments, whether in times of tragedy or for smaller challenges such as mold remediation or deep cleaning.

Committed To Our Community

At SERVPRO, we are dedicated to supporting our community with the goal of making a meaningful and positive difference. Whether it's helping you through a disaster at home or serving our community in a volunteer capacity, we strive to make a meaningful impact.

SERVPRO hosts the annual Red Cross Blood Drive at our office in Salem, MA, drawing hundreds of people to give blood, which has helped meet the critical nationwide blood shortage.

As members of the Peabody and Salem Chambers of Commerce, we help promote local businesses and volunteer our time to support local charities. Our employees also participate in the Alzheimer’s Walk to raise money for research and increase awareness of the disease.

Our Team

Our team at SERVPRO is committed to delivering our customers the most experienced and knowledgeable professionals. We strive to deliver exceptional results with outstanding service. When you face an emergency, we consider it our emergency as well. We strive to have only the most qualified professionals on staff to take care of you.

Our trained professionals have received rigorous OSHA safety training as well as IICRC certification for water, fire and mold. Each team member invests many hours in required classroom training as well as onsite training and testing. We hold ourselves to the highest standards of accountability at SERVPRO, ensuring that each member has the knowledge and experience to care for your home and belongings and return it to a healthy, clean environment.

The SERVPRO Difference

Our motto is “Like it never even happened.” We offer the highest standard of professionalism in the restoration, cleanup, and mitigation of your home or business, and we have established a reputation as the premier water, fire, and mold remediation service on the North Shore of Massachusetts.

We utilize the most advanced products and equipment in the industry, ensuring that our professionals possess the highest qualifications and experience. Whether your problem is big or small, you can trust the professionals at SERVPRO to respond quickly and professionally, solving your issue and getting you back to your home or office as soon as possible.

Owner of SERVPRO of Salem / Peabody / Marblehead

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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