A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Haverhill / Newburyport
Our Google Reviews
(978) 374-8555
4.6
(56 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Recently I had a sewer main backup which did significant damage to my basement. After the problem was fixed, I contacted Servpro of Haverhill. They were outstanding from the beginning to the end. Servpro worked with me assessing the damage and what needed to be done. The cleanup was done promptly and the team that was sent to my home was outstanding. They did an excellent job of cleaning the basement and also kept in touch with any questions or concerns. I would not hesitate to contact them if ever needed in the future. Thank you!!!

Julie carey

Chris, Nick, Jheremy, Wander, and Keagan did an outstanding job with our remediation work in the basement after the furnace leak caused water and mold damage. They were timely, professional, knowledgeable, and extremely helpful during this stressful time, making the process much easier to manage. I truly appreciate their assistance and support and will definitely use Servpro again in the future if needed.

Ryan Dempsey

Great experience. All techs were professional; they came quickly to assess water damage, dry, treat and remove debris. Bobby, the lead tech on the crew was particularly knowledgeable and responsible for clean, neat work in their sealed environment. Both the project mgr Chris and estimator Nick were very responsive and available for questions. I would highly recommend.

Chris Friberg

A Truly Exceptional Experience with SERVPRO Our home was devastated by a fire, and we found ourselves facing the daunting task of rebuilding. From start to finish, SERVPRO has been nothing short of outstanding. The professionalism, expertise, and genuine care shown by their team made what could have been a stressful, overwhelming process much more manageable. A special thank you to Noel Torrissi, the construction manager, who coordinated the entire rebuild seamlessly. His attention to detail and excellent communication made all the difference. We were continuously impressed with the skill and craftsmanship of everyone involved—from the carpenters to the painters and beyond. Each person played a crucial role in bringing our home back to life. Thanks to SERVPRO, we are finally back in our beautiful, restored home. We are deeply grateful for their hard work, dedication, and the incredible customer care we received throughout the entire process. Without a doubt, we would recommend SERVPRO to anyone in need of their services.

Arthur Gosselin

We recently called SERVPRO to remediate a moisture issue that had the potential for fungal growth in our unit. Wanting to stay ahead of any negative outcome, we acted immediately, and we couldn’t be happier with the service. From the initial quote to the completion of the work, everything was handled professionally and efficiently. Within a week, the team came out, quarantined, treated the area, and cleaned up the site—all in a very timely manner. The crew was not only fast but also friendly, taking the time to answer any questions we had. We appreciated the site supervisor coming out to check in and ensure everything was going smoothly, showing a level of care that you don’t always see. When we had a billing question, it was addressed promptly and professionally, making the entire experience seamless. For anyone hesitant about reaching out to SERVPRO, we highly recommend giving them a call. Their process from start to finish is straightforward, and you can trust that you’ll be well taken care of.

Dempsey

I would highly recommend and use Servpro in the future. Nicholas was our Estimator and Bobby & Jason were our technicians. They were all fantastic! They were punctual, polite and very professional.

Info Account

The Servpro team from the Haverhill/Newburyport outlet were outstanding. Jason, Bobby, and Yeimi were complete professionals during the entire process. They explained exactly what they were doing and what to expect each step of the way. The project manager Chris visited our home each day to check in on the team for quality control. Most impressive and valuable part of the experience was how closely worked with the insurance company. We really felt they were ONE integrated team constantly in communication with each other. In the beginning we were very nervous about the project due to the large amount of water damage in the bathroom and garage ceiling. By the time the project was over, me and my wife could not be more happier about the outcome. The team and Chris did an outstanding job making us feel comfortable. I highly recommend this high functioning team.

Gene Reynolds

Bobby and Justin came out to my house and were professional and experienced. They left my house neat and tidy after the work and were always ready to help answer my questions. If anyone reading this needs help with a situation like I had (pipe fails in the wall…) I recommend this team! Thanks also to Nicholas and Chris for helping to line this all up! Prompt, timely, neat, and professional!!!

JT Mouradian

It was a very good experience working with SERVPRO. The whole crew was awesome! They were very dedicated to the work they did.Alex and Chris were alway available and ready to answer any questions that I might have.

Maria Luisa Montero

About Us

SERVPRO of Haverhill/Newburyport specializes in the cleanup, restoration and rebuild of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.

After years of co-ownership, Pat & Michelle Lavigne officially took the helm of SERVPRO of Haverhill/Newburyport and SERVPRO of Danvers/Ipswich in late 2019, acquiring SERVPRO of Stoneham/Wakefield not long after. As longtime Haverhill residents, owning a community business means more than just the bottom line. It embodies our personal values of supporting the area in which we live. For more than 3 decades, our entire family has been a continued presence in the community, championing many causes and supporting local businesses and residents not only with the work we do but through sponsorships, committees, and more.

Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.

Our staff is highly trained in property damage restoration and rebuild. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start-to-completion.

We hold the following licenses & certifications:

  • Licensed Home Improvement Contractor
  • Licensed Construction Supervisor
  • EPA Lead-Safe Contractors License
  • Insurance Subrogation Certified
  • Certified through the I.A.Q.A. (Indoor Air Quality Assoc)

Our extensive experience in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, and painting & construction makes us the name you can trust when a disaster strikes.

When it’s your home or business, you need the brand you know & trust. Call us today! We’re here to help!

Patrick & Michelle Lavigne
Patrick & Michelle Lavigne
Owners of SERVPRO of Haverhill / Newburyport

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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