A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of New Orleans Uptown & Mid-City
Our Google Reviews
(504) 468-3047
5.0
(62 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Amazing service and Yuri was so nice and explained what I needed to know.

Geri Whavers

Very pleased with my services Colby is the man and took care of my issue. The scheduling was very easy and was there the next day. Thank you again Colby for your help much appreciated.

cole koretzky

Very prompt and very professional from start to finish.

Eric Daigle

The crew was great at my mother in laws house. We dealt with 3 different crews and they all were professional, courteous, and did a great job. Yuri Hernandez and crew were great!

Steve Smith

I placed a late night call to inquire about possible mold from a sink leak and was placed in contact with Colby Tumbagahan. He very quickly calmed my fears and we scheduled an appointment for the leak area to be looked at. He even put me down in case an earlier time slot became available. He made contact when he was on his way to notify me. Colby was very helpful and extremely polite. I felt reassured with the issue at hand and would definitely recommend Servpro for anyone considering them.

Maria Johnson

Christina with servpro did an excellent job she was polite and professional I recommend this crew highly. Sonia was very polite and efficient. Highly recommend Servpro

emelda jackson

Uri Hernandez and her crew worked very hard to remediate the smoke damage from the fire, and the HVAC company did a great job replacing my heater…also sending thanks to Christina and Garrison for coordinating the cleanup and restoration efforts.

Charlotte Orlando

Bryan M. and his team did a great job at our home today. They were professional and courteous. Would definitely leverage their services in the future.

Matt Mazzarell

Yuri and her content crew were awesome! They made a difficult flood situation move out as effortless as possible and were pleasant and accomodating throughout

Elizibeth Gibney

About Us

Since opening our doors SERVPRO of New Orleans Uptown & Mid-City has experienced many natural disasters alongside our community. Having experienced our own share of losses, we understand the stressful and emotional process that goes along with a fire, mold, or water loss. 

Our team of dedicated technicians is here for you 24/7/365 to put your mind at ease and make your restoration a breeze. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of New Orleans Uptown & Mid-City.

From tarping a roof after a storm to soot removal, and water drying, we’ve got you covered! We pride ourselves on three fundamental basic principles: hard work, proper training, and customer service. We care about our community and the residents who live here.

At SERVPRO of New Orleans Uptown & Mid-City, we have national contracts with multinational insurance companies and property management firms due to our size. Damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of  New Orleans Uptown & Mid-City has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Metairie home to a warehouse fire in your local business, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Uptown & Mid-City pride ourselves on exceeding these standards.

If you would like to schedule service for your home or business, please call or text us today!

William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer
Owners of SERVPRO of New Orleans Uptown & Mid-City

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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