A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Springfield and Sangamon, Morgan, Cass, Macoupin, Montgomery Counties
Our Google Reviews
(217) 528-7775
4.7
(148 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I was very pleased with the quick response and the work performed. The estimate of cost was in my hands at the end of the day on which I first called them and work was started on the very next day. I had to be out of town when the work started so I gave them the keys to my house and they took it from there. When I returned the fans were still running but the ServPro guys were gone and my place looked great. I could not be happier with the work they did.

Todd Anderson

This review is overdue. Thank you Servpro for the thorough cleanup of water damage in my home. Every worker removed the damaged goods and cleaned up afterwards. They had a lot of items to move in a packed basement. Thank you for your help and the many check ups to make sure everything was dry. Truly an amazing group of workers!

Debra Voigt

The service was excellent, the representative that I spoke to on the phone, Chrissy Rob she was wonderful, very informative. The price she quoted was very reasonable. The two gentlemen that came out and did our duct work, Sean Houston and Caleb Wright were excellent. Went straight to the job of cleaning the Ducks, we're very proficient and professional. I would recommend them to anybody. We were very happy with the results 😀

Dorothy Flatt

The rep from Serpro was quick on the scene and accessed the damage and had a plan in place promptly. A big Thank you, to everyone who helped me to get things done and back to normal.

Joyce Hamende

Top notch admins and service I 10/10 recommend, they moved me ahead on the schedule when I had an emergency situation and they have very friendly staff!

Andrew Martens

Jackson and Caleb came out to take care of the water damage in my basement, and they did a great job. They were professional, friendly, and worked efficiently from start to finish. They explained everything clearly and made the whole process much less stressful. I really appreciate their hard work and would definitely recommend them to anyone needing water damage restoration services.

Larry

It was a very busy time but they got here as soon as they can which was fast considering the amount of people that they were taking care of. But as busy as they were they continued to monitor frequently how my basement was being restored. Thank you for that.

joey

This is a company with honesty and integrity. They were prompt and gave us great information as we explored our options for dealing with an inherited house of a hoarder. We were told that the best option at the time might not be to have the place restored but to just sell it. This tells me that SERVPRO looks out for the customer's best interest, even when it means they might not profit. We were also given a lot of extra helpful, information that moved us in the right direction in terms of what we needed to do to resolve our issues. We would definitely choose SERVEPRO of Springfield again should we ever have need because we believe they are trustworthy with excellent ethics.

Jg 1234

Servpro was very timely and responsive in dealing with a water damage situation. I had in my house three weeks ago. I was especially impressed with their professionalization and how careful they were and moving the equipment in and out of my house. I would definitely call them again if I need a similar service.

africafan BKD

About Us

Since 1987, SERVPRO® of Springfield has been serving Springfield, Illinois and the surrounding local community. With over 30 years of experience, we understand the stress that comes when a fire or water damage occurs. We know that acting quickly and compassionately can make all the difference, which is why each member of our team works with empathy and diligence to help return your home or business to "Like it never even happened" condition. 

SERVPRO® of Springfield specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage occurs. With initial and ongoing training and regular IICRC- industry certifications, our staff is equipped with the knowledge and experience to handle the restoration of your property. If you are curious and would like to learn more about our trained restoration personnel, please check out our Employee Profile page. 

No job is too big or too small for SERVPRO® of Springfield. Remember, we are Here to Help®. 

Bill Negro
Bill Negro
Owner of SERVPRO of Springfield and Sangamon, Morgan, Cass, Macoupin, Montgomery Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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