A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Plainfield, Shorewood, Naperville South
Our Google Reviews
(815) 267-1910
5.0
(123 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Unfortunately I've had to use servpro 3 times in the past 10 years. I've had Tim a couple of those times(he remembered my house). He is very thorough, understanding, and explains things well. Servpro has always been able to come out quickly when I call needing help. They work quickly and efficiently, and are accommodating for scheduling recheck. I am very thankful for them, but would love to not have to use them again! 🤣

Lauren Blankenship

SERVPRO Plainfield was awesome! I left a message late Friday night do to some water backup/flooding in my basement. Michael called me first thing Saturday morning to schedule and Jose & Aiden were at my house by 10am. Special thanks to the whole team especially Jose who did an excellent job of explaining everything to me step by step. Jose also popped in Sunday morning to adjust the fans to ensure everything was drying properly! I will definitely use them again for future services (hopefully under better circumstances lol)

Joey B

I have used Servpro at our home as well as at our office several times. Their professionalism is second to none. Every time they have come out the team is polite, informative and patient with all of our questions. The work is excellent and thorough. You couldn't hope for a better clean up job.

Julia Adamic

"I cannot recommend the team at SERVPRO of Joliet enough! We had a sump pump failure that caused a major mess in our basement, and I was incredibly stressed. Alec and his team were professional, communicative, and reassuring from start to finish. They arrived quickly, explained the restoration process clearly, and got to work immediately to mitigate the damage. The team was respectful of my home and made sure everything was perfectly dry and clean before they left. If you ever have a water emergency, these are the people to call. Thank you for turning a nightmare situation into a smooth experience!

Pradeep Kalyan

Great service! Great team! Handled the contents of my home with care. Worked diligently when moving things back in my home. Shout out to Michael for being patient and explaining the whole process and working with me and my insurance.

Deb M.

Team led by Juan was great. Would use their services again.

Alysia Townsend

Everything from response time, to getting the job done with professional and quality workmanship, made my experience with Servpro very positive. I highly recommend this company and would use them again if necessary.

Rebecca Prieboy

My sump pump went out and was not discovered right away. Servpro came out immediately to access the damage and come up with a plan. Alan and his team worked amazingly fast to remove everything that was damaged and begin the remediation process. Reconstruction is next and I know I will have the same experience with the reconstruction team. Bill has been a godsend with estimates and working with the insurance adjuster. Communication has been consistent. All questions answered professionally. They definitely know their stuff! Would give 10 stars if I could!

Jill DeYoung

My experience with Servpro exceeded my expectations. Bill arrived exactly on time for both my quote and my cleaning appointment and was extremely professional and easy to talk with. Left my home sparkling clean, would absolutely use them again.

Amanda Boyne

About Us

SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
William Kent, Kelly & Alec W. Melone

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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