A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Joliet
Our Google Reviews
(815) 436-5735
4.9
(168 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Steve provided knowledgeable, nice and professional service. Thanks ServPro and Steve, I hope I never have to. See you again, but definitely not because of service provided. LOL your service was above a the average.

Theresa Gougis

Great Experience. The team work fast and was very thorough. Allen was amazing at communicating what needed to be done and answering my many many questions. Hopefully, I will never need them again, but would definitely recommend them.

Stephenie Krestan

I came home to my finished basement being flooded. Servpro quickly came to the rescue. Allen and crew were punctual and had great communication. Basement is dry and all debris is gone along with my worries about the water damage. I definitely recommend Joliet Area Servpro Crew.

Genny Moore

I would give 6 stars if I could! My husband and I were referred to them by our insurance company after our house caught fire after a lightning strike. We had to gut our house and start almost from scratch. Michael and his team were so helpful in packing up and taking care of all of our salvageable contents. Everything was meticulously labeled and packed with great care. There was a couple times that we asked for specific items from storage> Michael and his team got us the items quickly and with great care. Eric was phenomenal to work with. We worked very closely with him on just about every aspect of the rebuild. He referred us to many trusted vendors, that also provided excellent service and quality options. Eric had zero problems talking to all the vendors and "players" in this "game," whether it was to get more information, confirm upcoming plans or timelines, or doing what he could to get us exactly what we needed. He had our backs and our best interests at heart, literally throughout every step of the way. This whole process was extremely stressful and overwhelming. We felt way more confident working with and alongside Eric. Bill was great to work with too. There were several times my husband and I needed to get in touch with him about insurance payments and get/give progress updates. He was easy to get in touch with and worked very well with us. We are very grateful for the countless number of times Bill and his team stood up for us and advocated for us as the homeowner. The entire ServPro team was amazing to work with. During one of the most stressful times in our lives, working through all the craziness that comes with rebuilding a house, we are thankful we got to work with such an incredible team. They truly went out of their way on many levels to advocate for us, fight alongside us, keep us informed, and give us everything we could've ever hoped for and more. Our house is once again a home. Thank you, ServPro!

Rosie Boeing

We woke up to a burst pipe, damaged wall, ceiling and flooring, and called ServPro. Their response was immediate, and Jose worked with us to alleviate the water damage and then the restoration work. He has been with us every step of the way and is AWESOME! All of our interactions with this company have been positive. We highly recommend this company.

Bob and Sue Counsell

If you ever find yourself dealing with a flooded basement, do yourself a favor and call this Servpro location. We did and we were floored with the great experience! Lucas and his crew (Will and Dave) showed up exactly when we needed them. Fast, knowledgeable, and ready to work. A flooded basement is one of those situations where you feel completely overwhelmed and they helped cut that feeling down. They knew what they were doing, explained everything along the way, and got it handled. But, the part that really shined was their compassion. It sounds like a small thing but it's really not. When you're standing in a disaster in panic mode, having a crew that treats you like a human and not just a job makes a big difference. 10 out of 10. So grateful we called them. Thanks for the excellent service. We will share with all of our friends!

Zoe Blackwell

Today marks the day of my brother's birthday anniversary, I called my mom to see what was the plan today and was excited when she told me she was getting my brother's hand casting cleaned from mold (not sure how) and just needed to find a place to do so , servpro not only gave my mom amazing customer service but also decided to do the service for free , and when I tells you that touched the heart ❤️ for many in my family , Again shout-out servpro of Joliet

Alijah spells

Steve and his entire crew was prompt and did an outstanding job. I definitely recommend this company.

David Gray

Lukas and his team were very understanding and patient as we experienced a water issue that flooded a part of our house. They were very thorough in their explanation of the scope of work and why. Would HIGHLY recommend!!!!

Janelle Reents

About Us

SERVPRO of Joliet understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Joliet specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Joliet can also mitigate mold and mildew from your home or business.

Our staff is highly trained and has a combined 225 years of experience in property damage restoration and customer service. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Joliet.

If you would like to schedule service for your home or business, please call today!

SERVPRO of Joliet has been the leader in Fire & Water servicing over 4000 properties in the area since 2005.

#TeamKentMelone  #3locations1family

William Kent, Kelly & Alec W. Melone
William Kent, Kelly & Alec W. Melone
Owners of SERVPRO of Joliet

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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