A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Effingham, Mattoon, Charleston
Our Google Reviews
(217) 536-6655
4.7
(70 reviews)

Need Odor Removal?

SERVPRO of Effingham, Mattoon, and Charleston provides professional odor removal and deodorization services for homes and businesses throughout Effingham, Mattoon, Charleston, and the surrounding areas. Persistent odors can result from smoke, fire damage, water damage, mold, pets, cooking, sewage, biohazard incidents, or other sources. Because odors may penetrate walls, flooring, furniture, fabrics, and HVAC systems, ordinary cleaning products and air fresheners may only mask the problem temporarily.

Our trained team begins by evaluating the property to identify the source and determine which materials or areas have been affected. Depending on the situation, odor removal services may include cleaning contaminated surfaces, removing unsalvageable materials, treating carpets and upholstery, cleaning air ducts and HVAC components, and using professional deodorization equipment and products. We select treatment methods based on the source and severity of the odor rather than relying on a one-size-fits-all approach.

Whether the odor affects a single room, an entire residence, a rental property, a restaurant, an office, or another commercial facility, our team has the specialized training, equipment, and resources to manage projects of various sizes. We work carefully and communicate clearly throughout the process.

When stubborn odors affect your property, SERVPRO of Effingham, Mattoon, and Charleston is ready to help identify the source and restore a cleaner, fresher environment.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I cannot speak highly enough about Servpro and their crew!! My mother's kitchen and front room was flooded about a month ago and Madison from Servpro showed up and she not only knew what to do but she took charge of the situation and for that I'll be forever grateful! From Madison to all the other workers that came and helped out at my mom's house, I'm forever thankful and grateful for you guys, you went above and beyond and you really helped save the Day!! Thank you thank you and thank you!

Bitty

Great team of people to work with. Every dept that worked with me after my house fire was extremely helpful. Kept me informed throughout the entire process of what was being done and next stepd. They even gave suggestions of how to move forward to get me back in my home. Even contacted me after I was back in my home to make sure transition went smoothly and if there was anything further needed. Definitely recommend this group.

Misti Brashear

Highly recommend this company!! They did an excellent job! They cleaned everything up as agreed and when they got finished, it smelled so fresh and clean. Very happy with results! I am one happy customer!! Thank you, ServPro team!

Jennifer West

They did a great job at my parents house! So very pleased they could make it so quickly and made things easy for my parents! Makenzie did a great job and was so nice and helpful! My family will use them from now on if we need anything!

Tomeka Price

Huge thank you to Servpro!! So fast and such a relief to have our basement cleaned and sanitized after flooding!

Kerri Schackmann

Very fast, effective, and great team! Would highly recommend.

Sky Thompson

Thanks for supporting the Chief group golf tournament at Scott Air Force Base

Claude Lieth

Amanda, McKenzie, and Karen did an AMAZING job! My basement had a sewage backup and everything was ruined. They cleaned the walls, floor, power washed, disinfected, and hauled out my ruined belongings. They showed up promptly, had great communication throughout the process, and had everything looking new within a few hours. I couldn’t ask for a better experience; I highly recommend SERVPRO and this team for anyone needing similar services.

Ryan Cape (cape_ryan)

Chuck is one of the nicest guys, always friendly and happy to help in any way.

Michelle Eubanks

About Us

SERVPRO of Effingham, Mattoon, Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water fire and mold remediation service. 

SERVPRO of Effingham, Mattoon, Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Effingham, Mattoon, Charleston can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Effingham, Mattoon, Charleston.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

David & Angie Wolfe
David & Angie Wolfe
Owners of SERVPRO of Effingham, Mattoon, Charleston

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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