A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Collinsville, Troy
Our Google Reviews
(618) 667-8648
4.5
(71 reviews)

Need Odor Removal?

SERVPRO of Collinsville and Troy provides professional odor removal and deodorization services for homes and businesses throughout Collinsville, Troy, and the surrounding areas. Persistent odors can result from smoke, fire damage, water damage, mold, pets, cooking, sewage, biohazard incidents, or other sources. Because odors may penetrate walls, flooring, furniture, fabrics, and HVAC systems, ordinary cleaning products and air fresheners may only mask the problem temporarily.

Our trained team begins by evaluating the property to identify the source and determine which materials or areas have been affected. Depending on the situation, odor removal services may include cleaning contaminated surfaces, removing unsalvageable materials, treating carpets and upholstery, cleaning air ducts and HVAC components, and using professional deodorization equipment and products. We select treatment methods based on the source and severity of the odor rather than relying on a one-size-fits-all approach.

Whether the odor affects a single room, an entire residence, a rental property, a restaurant, an office, or another commercial facility, our team has the specialized training, equipment, and resources to manage projects of various sizes. We work carefully and communicate clearly throughout the process.

When stubborn odors affect your property, SERVPRO of Collinsville and Troy is ready to help identify the source and restore a cleaner, fresher environment.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I have had a great experience with this crew! Viviana, Dean, + the rest of the crew have been thorough and efficient. They have answered questions every step of the way and are 100% pros. Thank you!

Kayla Lewis

Our sump pump failed and Serv Pro came to our rescue! They were QUICK, efficient, flexible and very communicative. Our washer and dryer got ruined and they hauled it off. I realized 2 days later that we still had a load pf clothes in the washer! Viviana washed, dried and delivered the laundry back to us!! They went above and beyond and we are so appreciative of their service and kindness!

Sarah Hall

Recently a pipe burst in our finished basement, causing about 3 inches of standing water. Servpro immediately came in and began their work that same day. They assured us everything would be taken care of and that they would have no problem working with our insurance. Every person we spoke to was exceptionally professional, hardworking, and courteous. They do a tremendous job of communicating with you throughout the process. We highly recommend using Servpro for your water damage needs!

Chris Wilkinson

SERVPRO has always done a great job for my clients

Mike Loeh

Helped my family at a time of need due to flooding. Great experience and great to work with.

Jeremy Vacca

Unparalleled service!!!

Eric B

Everyone I’ve met on Team Wolfe have been real professionals. Highly recommended.

Andrew Douglas

We are very pleased with ServPro!!! From Heather, the first person I talked to on the phone, thru the last clean up men, everyone was great. The price was very reasonable and the service was excellent. Honestly, better than I expected. I would highly recommend this company to any one. We went through a flash flood. They responded quickly, kept me informed every step of the way. Thank you to German and Mike Norton, and the rest of the crew. I'm sorry, I didn't get everyone's name!!!

Sue Richey

Luis and Team responded in a very timely manner worked for over a week drying out our house, all work was done in a very professional manner

Paul B

About Us

SERVPRO of Collinsville / Troy is independently owned and operated by David and Angie Wolfe. The Wolfe family with their 26 years of experience in the restoration industry understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Collinsville / Troy specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of SERVPRO of Collinsville / Troy can also mitigate mold and mildew from your home or business. In addition to our cleanup and restoration services, we are a full service contractor and are staffed with our very own in-house construction division. So not only can we clean up the damage we can completely rebuild your home or business to its pre-loss condition.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Collinsville / Troy and you can rest assured we are here for the long haul to serve this region with the highest quality restoration services.

If you would like to schedule service for your home or business, please call us today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

David & Angie Wolfe
David & Angie Wolfe
Owners of SERVPRO of Collinsville, Troy

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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