A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Chicago Heights / Crete / Beecher
Our Google Reviews
(708) 672-0077
4.9
(61 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

From the moment I talked to Erin everything was amazing. She handled everything i needed. The team was very quick to respond and make their appointment on time. Reggie was the technician that came to my home. OVER THE TOP PROFESSIONAL. Very polite and knowledgeable to every question I had. You could not ask for a better team to work with. Thank you to all of you.

Arthur G

We had a storm come through and a branch punctured our roof. I called Servpro and they were at my house with in a few hours later patching everything up. Great work. Great price. I will definitely be using them again.

Elizabeth Barnoski

Did amazing fast work! Workers were very helpful! Would recommend them for any other job! Very professional and proficient!

brittany ribordy

When Servpro asked if we were happy after they completed the job I said "No, I am ecstatic!!!!" - - We had a parent/hoarder situation where I want to say their house was not cleaned in 20 years - dust as thick as a teddy bear - very sad, scary and unhealthy for them. They would never allow us in the house until Dad got sick and we had to make sure the home was safe for home care. We discovered a nightmare, but not ANYMORE - the Servpro team - Dawn, Kristina and the AMAZING team they brought cleaned and made our parents home look incredible - almost like a new home! Dad is a hunter and has a few deer heads hanging that were full of dust and they used a gentle touch to clean them and again WOW! We cannot stop saying wow and are so happy Dad can come home to a healthy, clean environment that we will now have maintained. THANK YOU THANK YOU to the best company I have ever worked with!

Miss Hiss Productions

Uncovered water damage & mold. Bobby came out within 24 hours to check everything out and had a plan of attack. He uses great contractors, very knowledgeable, polite, honest and professional. They came out quick to identify the source and made the repairs to the roof. Osie & his team came out, laid down ram board to protect my floors, used plastic and tape to contain the area and prevent dust & debris from getting around the house. Got everything taken apart, cleaned and put back together. Excellent communication with what they were doing, answered all my questions and concerns, let me know what times they would be there and also worked around my schedule. I cannot express how awesome they were. If I ever have an unfortunate event like this again, I most certainly will be calling them again. I highly recommend them and would not use anyone else!

Shelly Z

Bobby and Mike were extremely helpful. They are very brilliant people know what they are doing. They were able to repair fire damage to my business in a very quickly. Recommended.

Sulema Sanchez

My condo was completely flooded and i was a mess. Then serv pro arrived! Reggie Key took charge and my relief was evident! He is a boss! They immediately started getting the water removed! They set up fans right after so no mold could form! It was 90 degrees in here and they worked tirelessly to get everything done despite the heat! They were very knowledgeable, professional, kind, patient and understanding ! They worked nonstop with no breaks except for lunch. Very hard workers. I would absolutely hire them again. I highly recommend them!

Audrey Armstrong

Bhinmal narsana

Ashokpuri Goswami

14 years

Jamaal Yuusuf

About Us

Message From The Owner

My name is Bobby Nichols, along with my wife Kata, I currently own and operate SERVPRO of Chicago Heights/ Crete/ Beecher.  I'm a father of 2 beautiful little girls and have been married to my best friend and business partner Kata for ten years. They motivate me to be the best I can be and to work hard every day.

I understand the stress and worry that comes with a fire or water damage, and the disruption it can cause in your life, home or business.  Our goal is to minimize that disruption and help restore order to your home or business as quickly as possible, and we achieve that for our customers every day.  I have over 20 years experience in the property restoration industry and have worked and trained with some of the best in the business. Whether you have had a flooded kitchen or a fire in an entire industrial complex, we are trained, equipped and experienced to restore, or even rebuild your property.

Who We Are

Our franchise ranks in the top 100 SERVPRO franchises in the country.  We are also members of the elite SERVPRO Disaster Recovery Team (DRT). We travel anywhere in the country to restore anything from storm-ravaged communities to office buildings, multi-family, and everything in retail from restaurants to entire regional malls. I work daily to improve the services we provide for our clients and feel that our staff here at SERVPRO is the best I’ve ever worked with since my start in 1995.

What We Do

As a company we strive to provide our customers with the best customer experience, walking you through the process of restoring your home or business.  Our specialized teams will provide you with the best answers to your questions in a honest and timely manor.  We are an IICRC (Institute of Inspection Cleaning and Restoration Certification) certified company, which means that we are trained in and responsible for upholding industry standards for restoration. 

We will provide you with the highest quality of service by:

  • using up to date industry standards.
  • using the best products for the job.
  • using specialized teams trained for your job type.

No job is the same and as a company we recognize that and will personalize a plan for restoring your home or business. 

The Future

My personal goals include wanting to see as much of this world as I can and to make a difference as often as possible. My business goals include building a business where every staff member feels valuable and wanted every single day. I also want our business to have the capability to respond faster and better to any disaster in our area(s).

Giving Back

We are proud to support many of our local organizations and take part in many community events throughout the Chicago Heights/ Crete/ Beecher area, please take a moment to click over to our events page to see just a few. 

For more up to date info on what we are doing please like us on Facebook or follow us on Google.  

Here to Help 24/7/365

Our staff is always ready to help you should when you have an emergency in your home or business.  We are only a phone call away 24 hour a day, 7 days a week EVERY DAY OF THE YEAR!  Give us a call at 708-672-0077 the next time you have an emergency. 

Robert L. & Kata L. Nichols
Robert L. & Kata L. Nichols
Owners of SERVPRO of Chicago Heights / Crete / Beecher

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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