A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Carol Stream / East Bloomingdale
Our Google Reviews
(630) 830-6236
4.8
(57 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

The best customer service very professional

Charlie Luong

Our Servpro team did a great job on the mitigation process in our daughters home. I don't normally do reviews but I believe this crew needs to be recognised. Dimitry Leontiiv and Wilder Perez wasted no time to access and engage on the process.They were very respectful and took the time to explain the process. We really appreciated the hard work and dedication to the job at hand.

Chuck Condon

Our exspearience with the cleanup crew was outstanding! Bothe Quan and Gustavo were dedicated to a complete cleaning up and removing all that was damaged. They worked hard never stopping to get our job done. Never complained on the mess! Always asking us what and how we wanted done. A GREAT EXSPEARIENCE for Us. The Co. Is BLESSED TO HAVE THESE EMPLOYEES. WE LOVED AND RESPECT BOTHE THESE WORKER'S. NEVER DISAPPOINTED!

Carolyn Waite

Our first call was Stanley Steemer. That ended up being a big mistake. 2 weeks after they claimed everything was dry the smell remained. We called ServPro and they discovered several areas that were still wet and found black mold. Our tech, Nick, talked us thru the entire process, was here daily to check readings and was very respectful of our home and our loss. Every firm needs a "Nick". He was absolutely the best. Side note, if a guy name Renee comes to your home, don't let his attitude tarnish the ServPro name. Request a new rep. He was the worse. No homeowner needs a kid to walk into their home and claim they need to RIP stuff out. He was cocky, cold and disrespectful.

Karen Dooley

Rene and team were fantastic!!!!

Katy Shorkey

Rob Sujak is great to work with. A very dedicated and professional person. Highly recommend.

donny kusper

Informative, respectful and determined to get you back on your feet quickly, I would recommend Robert Sujak and Servpro for all your fire/restoration needs!

Andy Taranto

Rep Rob Sujak has always been a pleasure to work with at ServPro. Thanks!

T. Vujatov

Rob is always informative and available. We have used him multiple times and the service has always been great

brian hilko

About Us

Trusted Restoration Experts in Carol Stream, IL

When disaster hits your home or business in Carol Stream, you don’t just want fast service—you want the right team. At SERVPRO, we’re proud to be your neighbors as well as your trusted restoration pros. Whether it’s a burst pipe in January or a smoky kitchen surprise in July, we’ve seen it all—and fixed it all.

A Local Team with National Muscle
We might have the backing of a national brand, but our crew lives and works right here in the Carol Stream and East Bloomingdale area. That means we understand the quirks of Midwest weather (yes, we’ve slipped on our fair share of black ice, too) and the toll it can take on your property. From deep freezes and flooded basements to summer storms and the occasional rogue raccoon, we’ve got you covered.

What We Do Best

  • Water damage restoration (including those sneaky leaks that become not-so-sneaky)
  • Fire and smoke cleanup (think: grease fires, soot, and that lingering burnt popcorn smell)
  • Mold remediation (mold can cause health effects—so we handle it fast and thoroughly)
  • Storm damage repair (from wind-torn roofs to basement floods)
  • Specialty cleaning services for homes and businesses

We bring industrial-strength equipment, expert know-how, and a “we’ve got this” attitude to every job. Restoration might sound technical, but at its heart, it’s about making things right again—for you, your family, or your team.

Why SERVPRO?
We’re not just certified pros—we’re the ones your neighbor might’ve recommended after their water heater went rogue last winter. Our IICRC-certified technicians treat every job with care, precision, and yes, a bit of good old-fashioned Midwestern grit.

Want to learn how SERVPRO can help restore your home, your business, or just your peace of mind? Let’s get your life back to normal, one expertly cleaned corner at a time.

SERVPRO Flag
Richard Pietranek, Jerome Murphy

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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