A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Carbondale / Marion
Our Google Reviews
(618) 998-8828
4.8
(114 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

After storm damage, a new roof was needed, and at the advice of others, Servpro of Carbondale/Marion was contacted. We didn't even know Servpro of Carbondale/Marion did roofing jobs. As of last night we have a new beautiful roof on our home again. This was done quickly and professionally by all involved, but the entire project was managed by Troy, who truly went above and beyond. Never pressured us to buy or do anything we did not want or need. We would highly recommend Servpro of Carbondale/Marion to anyone in need, and hopefully it's a long time from now, but we will contact again in the future for any repairs.

Cory Etherton

Zack and Taylor of servpro out of Marion came to remove floors,ect.that water damaged at our residence. They done a excellent job. I am very happy with their work. I highly recommend them both.

Michael Morgan

Taylor and Zack from Servpro in Marion came out to do work at our place when we had water damage. These guys done a great job on our water damage remediation . They are very respectful, hardworking and knowledgeable to complete the job. Fantastic workers and I highly recommend them.

Pamela Morgan

Had 4 inches water throughout our finished basement . We had a tremendous rainstorm and electricity was off It was a terrible morning at our home till I quickly made decision to call ServPro to help us recover. They came that first day and did thorough examination after the water had drained out after electricity returned. So our basement has been cleaned up and dried out and I have to compliment the men that came to help us The men came from Marion office. Charlie was the leader of the team and he was helped with three very kind and dedicated workers Their names were Seth, Dakota, and Zack. All for were very knowledgeable and very professional and I appreciate their help so much. Hoping my basement doesn’t flood again but if I have any big damage I wouldn’t hesitate to call ServPro

rose niebrugge

Brayden and Zack were prompt and courteous. Highly recommend them!

Lil One

Gavin, Dylan Charlie, Shelly and Ric were so helpful and very professional made us feel like we were in good hands Dakota,Michael,Danny Cindy, Jon, Shawn, Jack , Arianna,, Shy, Carlos, Marina ,Seth, Brandon,Yenneth,Franco,Taylor,,Daniella,Bryce, Angel and Alyssa worked so hard on the clean up. We can’t thank you enough Hope we didn’t forget anybody

Mary Dunlop

We had a great experience with Gavin Taylor from ServPro. He managed the cleaning and removal of the damage caused by a fire loss. I really appreciated how easy going Gavin was and that he throughly explained the process as they progressed. It was a LOT of work for them and they did a GREAT JOB!

Rebecca O'Neill

They were pretty quick and efficient. Shay was very nice and did her best to get answers to my questions.

Benji Oliver

Gavin was professional, responsive, and knowledgeable throughout the entire process. He explained everything clearly and made a stressful situation much easier to handle. The team at Servpro did excellent work, and I appreciate their attention to detail and commitment to customer service. I would definitely recommend Servpro to anyone needing restoration services.

Autumn Bevely

About Us

SERVPRO of Carbondale/Marion is family owned and operated with every employee adopted as an added family member. Offering service to you, your family, or your business in the Southern Illinois area, SERVPRO of Carbondale/Marion endeavors to build lasting relationships and to stay involved in our widely ranged community. Holding memberships in multiple Chambers, sponsoring events, and volunteering where we can, is very important to our business. By calling us for your needs, you are guaranteed a spot in our “family.”

Our main goal is to serve your needs in a quick-like, professional manner. Fire and water damage can be very disturbing to every factor involved in the building damaged; creating much unnecessary stress and worry.  As we advocate for a safe, stress-free, and trustful experience, our team is fully equipped with hands on training and is the backboard of our business to make your experience “Like it never even happened.” Let us help in making your worries disappear, starting with just one phone call to (618) 998-8828

SERVPRO of Carbondale/Marion stands strong in providing a fast and efficient work ethic while maintaining a trusting relationship. We acquire a fully trained and equipped team 24 hours a day, 7 days a week specializing in (but are not limited to):

  • Fire Damage
  • Water/Flood Damage
  • Storm Damage
  • Carpet Cleaning
  • Duct Cleaning
  • Sewage and Biohazard Cleanup
  • Mold
  • Odor Removal
Ryan & Lorissa Wolfe
Ryan & Lorissa Wolfe
Owners of SERVPRO of Carbondale / Marion

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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