A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Caledonia, Harvard, North Woodstock
Our Google Reviews
(815) 728-7621
4.8
(34 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I cannot say enough great things about the Servpro of Caledonia, Harvard, North Woodstock. We immediately called them after walking into our house and seeing the extent of our water damage. All the employees were professional, polite, and respectful. You can count on them to get the job done and efficiently. They were always on time and would explain in detail what they were doing every step of the way so that we always knew what was going on and what to expect next. Anytime we had a question or concern Roger was always available to talk to us. If you are ever in need of their services I would highly recommend reaching out to them.

Jenny Franzene

My husband and I highly recommend this branch of SERVPRO! They thoroughly cleaned and restored our bathroom after a tree fell into our home during a bad storm. Their response time was second to none. They also handled all the "red tape" of insurance, so we didn't have the headache! Roger (the owner) is knowledgeable, professional, and detail-oriented, and every worker on his team was very respectful of our home and property. Thank you, Roger and Justin! Highly recommend!

Becky K

My husband and I had a flood in our home that impacted most of the main floor and basement. It was devastating, overwhelming, and heartbreaking, but I am so thankful that we contacted ServPro. We called after 7am and there were people on our doorstep before 8am. They brought us a sense of calm and reassured us that everything was going to be ok. Everyone from their team was always kind, thoughtful and respectful when they entered my home. They communicated with us often to keep us up to date on where they were in the project process. My home is back to normal and dare I say even more beautiful than before the flood. We are so appreciative of all the hard work and effort from the ServPro team. We can never thank you guys enough!

Renee Hyland

We recently had a sewer backup from the heavy rains (in Menomonee Falls, WI). Our finished basement was completely destroyed. Mitch and his team came in and were very professional. They made recommendations and explained the reasoning behind them. They worked very cleanly and answered any questions along the way. I've been a custom home builder in my area for almost 20 years and have done several re-builds after fires, floods, etc. SERVPRO of Caledonia did a far better job with the remediation and cleanup than I have seen any other company do. They were careful to not damage anything else, made clean cuts, and were careful with the removal of everything. They also did my neighbor's house and were able to keep their trim. It looks like they were very careful to keep all the pieces neatly which will make it far easier (and less costly) for me to do the reconstruction.

Benjamin Perthel

WOW, just wow! Great service, great communication, and so prompt in our time of need. Thanks all!

Nicole Menomonee Falls

SERVPRO was a class act from the first contact with them and continued service until our water damage was corrected. Their customer service & support throughout our dilemma really aided us for our best results. Hopefully , don’t ever have to call them again but if we do, I will not hesitate to do so. Thank You so much Servpro Team!

Julie Beall

Great company, easy to work with, definitely contact them

Frank Herrera

Servpro came in and did a great job cleaning up after a flood. Thanks guys!

MJ Frank

Very pleased with how Roger and the rest of the Servpro team helped us when we had a burst pipe that led to significant water damage. They responded immediately and spearheaded the remediation from beginning to end. I would highly recommend their service.

Scott Stuck

About Us

Why SERVPRO?

SERVPRO of Caledonia, Harvard, North Woodstock understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We specialize in the cleanup, restoration, and reconstruction of residential and commercial property, and can also mitigate mold and mildew from your home or business

Our Team

With over two decades of experience owning and operating construction businesses, Roger Butler takes great pride in offering efficient, quality service to homeowners and businesses.  Roger was drawn to SERVPRO because of the organization’s commitment to the highest standard of service and community enrichment. Roger has always had a desire to serve his local communities, and still holds an IHSA Certification with 18 years spent coaching youth and high school sports programs.

Team Butler also includes Sandra Flores (Job File Coordinator,) Michael Muscarello (Project Manager) Leo Escobar (Crew Chief,)

Donnie Eiidany (Lead Technician,) Tony Escobar (Technician,) Tyler Gilmore (Technician) and Justin Peters (Construction Manager).

Sandra is a seasoned administrative professional with over 10 years of experience in office management and operational support. Combining her deep expertise in office administration with a strong customer service background, she excels at streamlining workflows while maintaining a high standard of service. Sandra is best known for her exceptional interpersonal skills and her innate ability to make every customer feel heard and welcomed.

Michael is our Production Manager with 12 years in the restoration industry, bringing a high level of technical expertise and leadership to every job site. He specializes in managing complex recovery projects, ensuring they are completed efficiently, safely, and to the highest industry standards.

Justin is a well-versed estimator who holds a degree in business administration. Justin Joined our team over a year ago as an intern, and has made the transition to full time employment. He shows compassion and care for all customers, and uses his background in construction to create solid estimates that not only ensure a proper scope, but do so in an efficient manner. 

Our production team is comprised of Leo, Jose, Tony, & Tyler; who are all young gentlemen who share the eagerness to learn everything they can, and work hard on every project. They are all personable, and will do their best to treat all customers, and their property, with care and respect. Each team member holds a strong skill set in a different aspect of mitigations, which allow for a well versed team to complete any project a customer may have. 

Training

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Caledonia, Harvard, North Woodstock.



If you would like to schedule service for your home or business, please call today!



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Roger W. Butler
Roger W. Butler
Owner of SERVPRO of Caledonia, Harvard, North Woodstock

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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