A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Bloomington / Pontiac
Our Google Reviews
(309) 827-7500
4.8
(136 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Waylon and Alex did a great job. Very professional 👍. I was pleased with the overall service 🙂

Bonnie Rupert

Waylon B and Devonte C were both kind, helpful, and extremely professional throughout the entire experience. They went above and beyond to make sure everything was handled properly and were great to work with. They were extremely proficient and professional. I would highly recommend them!

Dakotah Metzke

Thank you to Waylon and DeVonte! They helped us clean up after our basement flooded. They were hard workers in setting up the equipment, checking on progress and removing the old flooring. Thank you

Jaclyn Heller

We highly recommend the Servepro team for their quick scheduling and service after having water damage after the storm. The team was amazing, great communication, professional and timely service, and were great at putting our minds at ease through the process. We are so grateful to Devonte, Chris, Dave, James, Devin, and Waylon, quite the dream team!

Katie Turner

Devon A. and Waylon B. came by after hours today, Sunday 8/2, and did a great job securing our store when someone ran their car through the front glass doors. I really appreciate it!

Sean Breast

My basement flooded from June Storms -I called Serv Pro and spoke with Dave. He was extremely helpful and came out with James to assessment the basement and remove the padding under carpet which was soaked. They checked walls and for any mold. They set up blowers and pulled carpet back. Dave came back with Devon 2 more times to follow up and ensure everything was up to par. I needed to remove cabinet under sink due to water turning to mold. Dave was honest , forthright, professional and fair in all he did. I appreciate Serv Pro and their timely help. Vicki

Vicki Buerkett

Technicians Devon A. and Dave W. were prompt and professional in coming to our rescue after heavy rainfall flooded our finished basement!

Angel Seal

Had a minor flood after a heavy rain and ServPro was great. Devon A and Devonte C were super nice and helpful. Explained all the steps so I knew the timeline to getting my basement dry again.

Laura Stone

Servpro did a great job, I am very pleased with their work, professional and courteous. Waylon B and Devonte C did a great job. I highly recommend!

Jodi Albertson

About Us

SERVPRO of Bloomington/Gibson City/S. McLean County and SERVPRO of Pontiac/N. McLean County & SE Woodford Counties has been proudly serving central Illinois since 1975. We are locally owned and for over 40 years we have been a reliable local leader in the restoration and cleaning industry.  Our highly trained staff understands the stress and worry that comes with fire, water, and mold damage and the disruption it causes your life and home or business.

We are perfectly positioned and equipped with the training, equipment, and experience to complete all of your restoration or cleaning projects in a timely and professional manner.  Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our staff regularly attends SERVPRO’s corporate training facility for IICRC-industry certification to better serve all of central Illinois.  SERVPRO of Bloomington/Gibson City/S. McLean County and SERVPRO of Pontiac/N. McLean County & SE Woodford Counties is a Better Business Bureau Accredited Business and member of the Chamber of Commerce.

Our focus is on respect, fairness, and excellent service. We are here for you 24 hours a day, 7 days a week, 365 days a year. 

Jacob & Deborah Tucker
Jacob & Deborah Tucker
Owners of SERVPRO of Bloomington / Pontiac

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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