A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Des Moines NW
Our Google Reviews
(515) 986-3711
4.7
(158 reviews)

Need Odor Removal?

As experts in Deodorization, SERVPRO of Des Moines NW is trained to identify and eliminate offensive odors. Odors can come from a number of sources both inside and outside a structure.

SERVPRO of Des Moines NW teaches IICRC technical classes in proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious and persistant. 

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Robert from ServPro was great. He was very detailed and honest with his feedback. I appreciate the work they did to minimize the damage the water had created in our house.

Brad Carlson

Dj and Caden did a good job working hard in my basement that got wet. They took out all flooring. Carried out all furniture that got ruined. They put in fans to dry. Took out all wet base boards and wet sheet rock. Cleaned up and sanitized. Thank you!

Joan Warden

Jesse and Matt did a great job of getting rid of the water and moisture in my basement. They were polite, professional, and very hard workers. They kept me informed about everything they were doing. They let me know when they were coming and always showed up on time. ServPro is very fortunate to have dedicated employees like Jesse and Matt. I would highly recommend them.

Gary Szakacs

DJ and Caden were awesome! Knowledgeable, polite and responsive. Would highly recommend them.

Jodi Stubbs

Received quick & professional service from our Servpro Team including Robert, Cory, DJ, Dakota, Omar, Riley, & Matt! Answered all my questions & very helpful through the process.

Tricia Wright-Proctor

Timely response from the initial walkthrough to cleanup. Robert, Tristen and Landen were thorough, quick and respectful of our home.

Ellen Maahs

They were very timely, here within an hour of our call. Answered all my questions and got right to work. When they came back they carried out all the destroyed carpet. Caleb, DJ and the rest of the team did great. Caleb the project manager was great at answering my calls timely. Note: no bill for services has been received yet.

mark matlage

Great response time, very professional

Floyd & Yvetta Gudde

Tristen, Landed and Robert did a great job for us! They were courteous, efficient, and made sure we had everything we needed. Robert also told us that if we needed anything over the weekend, to not hesitate to call us and he would come right over. We really appreciated the work they did for us and they did a great job!

Hope Bentley

About Us

At SERVPRO of Des Moines NW, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.

Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.

In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.

Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.

When disaster strikes, know that you can rely on SERVPRO of Des Moines NW. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!

Brett & Lindsay Kellogg
Brett & Lindsay Kellogg
Owners of SERVPRO of Des Moines NW

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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