A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hawaii | SERVPRO of Maui
Our Google Reviews
(808) 329-6560
4.9
(104 reviews)

Need Odor Removal?

There is nothing more offensive than a foul odor. Sometimes it is difficult to determine what is causing that nasty smell. Our local teams in Hawaii and Maui are leaders in odor removal and deodorization services in Kailua-Kona. We have odor identification and elimination down to a science! Odor identification and removal can be tricky because odors may come from several sources inside and outside the home or structure. Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries, to identify and eliminate offensive odors. We never mask odors or take shortcuts, as these methods do not work.  

Some common causes of foul odors include dirty drains, bacteria, animal excrement, sewer systems, dead animals in walls or crawl spaces, garbage disposals, and rotten food.  

First, we will identify the cause of the odor and determine the conditions?where the scent contacts surfaces. Our technicians may use several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor completely, and the odor?can often be removed without a trace.  

Odor removal is a science, and you can rely on our professionals in Hawaii and Maui to neutralize and restore unpleasant odors in Kailua-Kona “Like it never even happened.” 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I manage a property in Spreckelsville and I cannot recommend Servpro of Maui enough. After dealing with the stressful water damage emergency at the property their Team was on site incredibly fast. They walked me through the entire mitigation and restoration process, keeping me informed every step of the way. Their communication and professionalism took a huge weight off my shoulders. Kelvin was wonderful to work with! He was thorough, trustworthy, and helped with sincerity and professionalism. Thank you Kelvin & Crew!

Sonia Fusaro

Mahalo nui loa to SERVPRO of Hawaiʻi (Kona) for their outstanding service after the recent Kona Low storm. Helen was kind and reassuring from the first call and followed through right away. Tammy was thorough and truly caring during the assessment and reconstruction process, and Justin and his crew were hardworking, professional, and took great care in protecting and organizing my belongings. What I expected to be overwhelming turned into a very positive experience. I’m incredibly grateful to the entire team!

Kalei

The team from start to finish was great to deal with and did an amazing job

Long Rigger

Noel and Kelvin were great in helping me out when my kitchen sink unfortunately experienced a leak that damaged my cabinet underneath. Very professional and informative with the whole process. Great guys and I appreciate all that they did! 5 Stars all day

Samantha Riglos

Outstanding service! I’m extremely thankful to Tammy and her crew for helping me throughout this process. It was a difficult time for me but they took care of absolutely everything! Top notch service from the crew! Justin was very knowledgeable. Tammy provided me with the support and information I needed, any time I needed it. I felt 100% taken care of. They earned my trust. Many mahalossssss to Servpro!! Highly recommended! 👍🏽👍🏽💯

G Larson

We suffered garage flooding and mold infestation while away. The Big Island crew was skilled, more than accommodating and very well coordinated. Communication was friendly and competent. The GM went out of her way to ensure everything was properly accomplished and saw to it that even the tiniest detail was efficiently done. We were simply relieved to know that this rather traumatic event was in the most capable hands! Highly recommend.

prettythings3

This review is for ServPro Pearl City: I recently had a major main pipe blockage that affected various parts of our two bathrooms. The first set of plumbers didn’t fully diagnose the issue and we proceeded with the remediation. However, halfway into the work, the ServPro Pearl City team quickly noticed the leak midway through the project, prompting a pause to complete a second set of diagnosis. After a costly drainage pipe replacement, ServPro returned for the second visit and successfully completed the sanitation and remediation. I found the ServPro Pearl City staff to be knowledgeable, friendly, and always punctual. A special shout-out to Marc Kodani, the project manager, who was always available to answer questions. Besides his expertise, his calm and professional demeanor made the process much easier and very much appreciated.

Wenli Lin

I recently came home to a flooded condo. I had the pleasure to work with Noel and Kelvin of Servpro who put me at ease with the drying process of my condo. Not only were they professional, they were also very kind and explained everything to me thoroughly. They checked on my condo daily and updated me as needed. I cannot recommend these guys enough with their professionalism and the care with which they dealt with my issue. Everything dried! Mahalo guys for taking such good care of me and for putting me at ease. I'm forever grateful. And highly recommend ServPro!

Yvonne T

We had water damage from a leak behind my shower wall and into my bedroom. We called the first company we got a name of, ServoPro, which I knew nothing about. Grant, Aaron and Reggie came out first thing to start the clean up. They arranged for a plumber who came out next day to cap off the leak. Five days and everything cleaned up and done. Everyone was professional, came when they said they would, answered all my questions, Happy with the outcome. Call these Guys if you have any issues.

Dan

About Us

SERVPRO of Hawaii | SERVPRO of Maui is an IICRC-Registered Firm that has been restoring fire and water damage for homeowners and commercial businesses in Hawaii and Maui for over 20 years, and we understand the unique challenges that water, fire, and mold damage present in these tropical environments.

The cleanup and restoration process can be stressful, so we approach each job with special consideration to minimizing the disruption to your family, or employees and customers. We are invested in the communities in Hawaii and Maui and take great pleasure in building long-lasting relationships with everyone we serve.

We communicate closely with our customers during every phase of the restoration process, and we are committed to providing the highest level of service every step of the way.

Owner Brian Konishi brings over twenty-five years of insurance industry expertise to the team, having extensive experience working as an insurance adjuster and working with policyholders.

“I love helping our customers through difficult times and seeing their happiness and satisfaction when the work is completed.” Brian Konishi

Our restoration technicians are highly trained and certified and are required to undergo initial and continuous education to keep up-to-speed with best practices and industry trends.

If you have a water emergency or would like to schedule a service at your home or business, please call us at 808-329-6560 or 808-572-4666. We are available 24/7.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brian Konishi, Lorena A. Perez
Brian Konishi, Lorena A. Perez
Owners of SERVPRO of Hawaii | SERVPRO of Maui

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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