A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of East Honolulu
Our Google Reviews
(808) 395-9545
4.8
(69 reviews)

Need Odor Removal?

Following any type of disaster in your home, horrible odors may linger in each affected room. Water damage typically leads to a musty smell, and fire damage leads to smoke odor – both are harmful. SERVPRO of East Honolulu offers odor removal during the restoration process. Even the foulest of smells cannot withstand our exceptional service.

Pet Odor Removal

Whether you’re moving into a new home or have long endured the unpleasant smells left behind by pets, intense pet odors can become overwhelming to many. Restoration 1 offers pet odor removal guaranteed to rid your home of the smell of cat, dog, or any other pet you might have at home.

Smoke Odor Removal

The smell of smoke often makes people sick, and smoke and soot odor can also cause respiratory illness with continual inhalation. You should not expose yourself to harmful smoke contaminants in the air. Let our team remove all odors from your home.

We use advanced restoration equipment and techniques to handle the underlying causes of odor in your home. Then, we use tools and processes guaranteed to rid the air of foul odors in any room in your house.

Using the latest techniques and tools, we will scour your property for any sources of foul odors and eliminate them promptly. Your home will be free of odd smells in the shortest period possible.

When a terrible odor strikes, SERVPRO of East Honolulu will be there. Give us a call 24/7 for professional odor removal services.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I took a CE class recently at their Waipahu office. It was a very professional and delightful experience. We learned about mold and water damage, how the technicians are well trained, and how they can help in a crisis big and small. I appreciated thier insight and I will keep them in mind for my personal home future needs.

Paige Yamamoto

Great presentation with lots of actual experience. Awesome action photos! Lorenzo, Joanna and Warren are knowledgeable and friendly!!

Vanie kop

Read my review on yelp, sorry if I got the contractor name wrong. Regardless I’m still impressed with his work!!!!

denis kawano

Lorenzo was extremely helpful throughout a very stressful process (emergency water mitigation, repairs, navigating insurance). A pipe in our apartment bathroom burst when noone was home and caused flooding and damage throughout our unit. He had a crew out immediately to help with water mitigation and throughout the week to check on the unit and the progress. He was always responsive, professional, and most of all thoughtful and caring... the staff and crew are too. His help with repairs and navigating the insurance process was also helpful and much appreciated.

Dee Kay

Awesome great service! Easy to communicate and get things done.

Bob Morikuni

Good Morning Warren I hope that you had a Happy Easter. The pads were clean and yes they smelled the best they ever smelled since I began coaching here. Thank you so much for your service and support. Thank you Mark

Mark Kurisu

Super friendly staff with great commitment to do an excellent job and provide an outstanding product!

Reid Yoshikawa

Lorenzo was the best! I am so grateful for how he took care of us when we needed someone so badly to help us figure out what could be done. When my daughter called me and said that our Subaru interior was flooded from torrential rains, I was distraught. I Googled his business and he literally came in like an angel to help take the car, air it out in a secure building and get it cleaned up like nothing happened! Highly recommend Lorenzo and Servpro of East Honolulu👍🏽👍🏽

Kaui Kanakaole

Servpro did an excellent job cleaning our football shoulder pads. We are grateful for the service and support of our programs.

Laynie Sueyasu

About Us

Since the start of SERVPRO of East Honolulu, we have been here for our community, serving both families and business recover from fire, water, or storm damage. Our vast knowledge on what is effecting our community most on water, fire damage and cleaning services instills a culture of change. We are constantly evolving our technique, ensuring that our customers get the best and most efficient way possible to mitigate their problems.   

"Like it never even happened."

Our company: SERVPRO of East Honolulu is owned by Lorenzo Usam, with more than 20 years worth of managerial work. He quickly went from a crew member here, to a manager by completing a credited Manager's development program. His strive for excellent customer support, help created the fast, and efficient work culture we see today at SERVPRO of East Honolulu. As an individually owned franchise here in Oahu, we see emergencies big and small that need both our staff and equipment for a speedy recovery. Lorenzo has ensured that we are keeping to our schedules and properly equipped for any job he gives our technician teams. Lorenzo also has gained much insight on the running a business and mitigation/restorative measures with certifications from the IICRC: WRT, ASD, AMRT, FST, and CCT. Being present in the daily operations of SERVPRO of East Honolulu, Lorenzo has become an excellent "hands on owner" and is usually the first face you see after you call us.  

Not only are we equipped for your disaster's needs, our technicians are trained professionals with IICRC certifications and instilled in SERVPRO® work values. Here, we get the job done as soon as possible, as transparent as possible, for your convenience. Our technicians will know how and where you need our services and equipment. 



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

  • American Express
  • Mastercard
  • Visa
  • Discover   



Certifications IICRC

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician



Affiliations 

  • American Red Cross
  • Esporta Wash System
  • Institute of Inspection, Cleaning and Restoration (IICRC)

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Best Water Damage Restoration Services in East Honolulu!

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Lorenzo Usam Jr., Val B. Manuel
Lorenzo Usam Jr., Val B. Manuel
Owners of SERVPRO of East Honolulu

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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