A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Carrollton
Our Google Reviews
(770) 258-7557
4.7
(227 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Good people. Good work. Thank you.

Lamon Neighbors

Excellent service from SERVPRO, led by Shane Lanier! My apartment was flooded, and they responded quickly, got everything dried out, and had me back to normal in no time. Professional, responsive, and highly recommended!

Dylan Robison

The guys were awesome! My coordinator Johnny was very attentive to my job and details

Kincaid Butler

Ray & Luke did an excellent job !! They were friendly and respectful!! Ray & Luke had an appointment and came earlier which I’m very appreciative. They fixed my problem quickly & the same day !!! Due to plumbing problems that are now fixed sewer water had leaked in my crawl space. I’m very pleased that they handled the job so quickly & I am satisfied with the steps to insure that we won’t get exposed to any bacteria!! I will definitely call them back if I ever have anymore issues!!

Melody Simmons

Dakota stayed on top of the project and on the contractors

Chad Brannan

Stephen and Nick provided first-class service. From demolition to needed advice and superb communication, I could not be more pleased.

Laura Lee Pike

We had a sewage leak at my office that came from a restaurant next to us and Ray with your company came out & was very polite, very informative on what he found & went & got supplies quickly to get the situation resolved & then he got machines going & deodarizer going to kill that smell. Would recommend him every time. Thank you Ray & thank you servpro for your amazing services

April Jones

Our insurance recommended SERVPRO as a company to handle our water damage loss. They were prompt, came out immediately when the incident happened. The team from SERVPRO was kind, respectful and professional from start to finish. There were sub contractor bumps along the way that Johnny from SERVPRO rectified immediately upon us notifying them. Overall, I would never wish a home loss of any type on anyone, however, do not hesitate to call SERVPRO to resolve the matter for you. In the end, thanks to Johnny, we had some great people honoring and resorting our home back to its original condition.

Carlos Feliciano

I wanted to update my original review now that SERVPRO has had the opportunity to address my concerns. Johnny, the coordinator, reached out to me personally after learning about my experience. He listened to my concerns, took them seriously, and followed through on his commitment to correct the work that had not been done properly the first time. Ultimately, everything I raised was addressed, and the repairs were completed well. I appreciate Johnny keeping his word and making sure the issues were resolved, and I am happy with the final result. The main area I think could still be improved is communication and coordination between the office and the contractors completing the work. Each time someone new came to my home, I found myself having to explain the situation again, including what needed to be corrected and what the plan was. Better communication between everyone involved would have made the process much smoother. Overall, while my initial experience was frustrating, I do appreciate the effort SERVPRO made to correct their mistakes and make things right. The final work was done well, and I’m satisfied that everything has now been completed.

Brenda Prado

About Us

SERVPRO of Carrollton understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our team of specialists are ready to answer your questions and provide peace of mind in your time of need. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Under current ownership since 1998, SERVPRO of Carrollton has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Carrollton can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO has a Large Loss Response Team made up of franchises around the country who roll in when natural disasters or large/widespread commercial losses occur within a community. SERVPRO of Carrollton is a member of this elite team and works with franchises nationwide to make sure that no one is left behind when disasters strike. With such a network available, no damage is too large or too small for SERVPRO of Carrollton. 

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jeremy & Ricky & Cathy Joyce & Zachary Wilson
Jeremy & Ricky & Cathy Joyce & Zachary Wilson
Owners of SERVPRO of Carrollton

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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