A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hockessin / Elsmere
Our Google Reviews
(302) 992-0104
4.9
(68 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had a flood under our flooring which required us to move out of our condo. Anthony and the ServPro team did a terrific job putting in new flooring, baseboard and painting the entire condo. Anthony was a pleasure to work with and responded to my question patiently and quickly.

Catherine DiBonaventura

Water in the basement is never a welcome find, but the SERVPRO team handled a same-day emergency call quickly, professionally and calmly. Highly recommend!

Ashley Cline

Pam and Barb did a fantastic job in handling my water mitigation. They were very quick to get out there, resolve the problem, and continue to monitor it until everything was completely mitigated. I would highly recommend Serv Pro of Wilmington

Brett Youngerman

We had a very pleasant experience with Servpro. The gentleman who came to our house with an assistant was wonderful. I believe his name was Fernando. Thorough and respectful of our property. Would recommend them highly !

Jane Hopkins

I must admit first rate with every step. Please accept my sincere thank you from front office to me you came to my home !

Nick Imburgia

Servpro provided outstanding service in a prompt and professional manner. Under the leadership of Andrew, the team evaluated the situation and promptly addressed the situation. They communicated with me during the entire process. I highly recommend this company

Jack Minker

Very professional, they were all hard workers. Personable. Took care of the handling of things

nora mickowski

Today Servpro sent Fernando and Jeff to clean out the ducts in our condo. They arrived exactly on time and brought their equipment into our unit in no time at all. My wife and I were very impressed with their efficiency throughout the 4-hour process, and Fernando kept us informed at every stage, and even showed us images of before and after which clearly indicated how much cleaner the ducts were after they did their work. They were, without a doubt, exactly what every homeowner hopes to see when having work done at their property. In our opinion they are five stars PLUS!!

Carl Fedkiw

They did a great job! I am very happy with the work they did. Very professional and very friendly. I didn't think it was possible to remove all of the mold from the bathroom but they did it. Very impressive.

Mike Hackendorn

About Us

We’re not just restoration experts—we’re your neighbors. At SERVPRO, we’ve spent years helping Wilmington, DE, homeowners and business owners bounce back after fire, water, storm, and mold-related disasters. Our mission? Make the mess disappear and restore peace of mind along the way.

Rooted in Wilmington. Built on Trust.
We live here, work here, and raise our families here. So when disaster hits in Hockessin, Elsmere, or right in downtown Wilmington, we respond with the urgency and care you’d expect from a friend, not just a contractor.

With a team of highly trained professionals and access to industry-leading equipment, we’ve tackled everything from soggy basements and soot-covered ceilings to full-scale reconstruction projects. Every job is personal because every property we restore belongs to someone in our community.

  • What Sets Us Apart
    All-in-One Service – From initial cleanup to complete rebuilds, we handle it all under one roof.
  • 24/7 Emergency Response – Disasters don’t punch a time clock—and neither do we.
  • Local Focus, National Resources – We bring small-town service with the muscle of a big-name brand.
  • Certified Expertise – Our technicians are trained to the highest standards of IICRC excellence in restoration.

We’re Here When You Need Us Most
You don’t need a disaster to know who to call. Whether you’re dealing with storm damage or planning ahead for “just in case,” SERVPRO is Here to Help Wilmington residents clean, repair, and restore what matters most.

Let’s rebuild together—and make it "Like it never even happened."

Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Linda & Sean Mehan, Andrew Mehan Sr., Tara Brown
Owners of SERVPRO of Hockessin / Elsmere

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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