A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of The Windsors
Our Google Reviews
(860) 627-0763
4.6
(42 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I was very satisfied with the results and the work they did. Very professional.

Gina Vazquez

Serve Pro of the Windsors (CT) has been a lifesaver for me. We had a disaster at home which left us with soot and oil over all the walls, furniture etc. Everything in the home! Tony and others at Serve Pro are helping us through this difficult time. - Louise Acker

Louise Acker

I can’t say enough good things about the team at Servpro — Tony, Todd, and Ernie were amazing! They responded quickly, were professional, and went above and beyond to restore my basement after a flood. I’m so grateful for their hard work and highly recommend them. Servpro of the Windsors truly goes above and beyond for their customers. John & Yvonne Ellis

Y Pe

Vic was awesome! They attended to our issue within hours of being contacted.

Jim Debisschop

I recently had some work done from Servpro and they did a wonderful job. I would highly recommend them. Todd is amazing. Thank you very much. I would definitely use you again.

Sana Sajjad

Water heater gave way and flooded my basement, contacted ServPro and they had a team of people on site in less than an hour. Vic and his team worked quickly to remove the water from my basement, Todd and his team started the difficult tasks of removing all the damaged property and working with me on what was salvageable, and what was not, they filled that 30 yard dumpster that showed up the following day in driveway very quickly. Everyday their communication was impeccable letting me know when they would be arriving and when they would depart at the end of the day constantly keeping me in the loop of how things were going and any feedback from the my Insurance Co. They got it all emptied, and then power washed it to clean up the residuals and treated for mold so quickly,...... finished up with some heavy duty dehumidifiers to get it all dry and ready for rebuild. - I can't say enough good things about this team from Windsor,... Tony, Vic, Todd, Jackie, and Horatio were fantastic! Don't waste your time going anywhere else as this is the "A" TEAM and that's what you want when caught in this type of situation. - Thanks again to you all! - Semper Fi

Eric Schupp

Outstanding service. Called them late in the day when our problem started. They were at the house within a half hour and immediately started cleaning up and vacuuming water etc. They continued to come back to the house completing demo and removing ruined furnishings. They worked with our insurance company and continued with rebuild and everything required. They carefully packed i uindamaged items and had their crew come back to move everything where I wanted it to go. They had a 30 yard dumpster that was almost filled to capacity. Had no idea who Servpro was prior to this experience, but would highly recommend them for and water damage to a home. Victor was outstanding to work with, made sure that every speck of dust was cleaned up before he left

Howard Aspinwall

Super friendly and quick team! When my refrigerator line leaked there was water damage everywhere. Victor and his crew came out right away and preformed the water removal and demo. My home looks amazing! I’d recommend Servpro the Windsor to anyone in need of quick and efficient service ask for Tony and he’ll get you the best service right away.

mimbus

Outstanding and ao helpful and helped us through a hard time

Grace P

About Us

SERVPRO of The Windsors understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of The Windsors specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of The Windsors can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Windsors.

We can help alleviate the stress of the claims process. SERVPRO of The Windsors has specialized fire and water damage restoration training and experience. We are the leader in the restoration industry and our professionals are available 24/7.   As a national brand we have relationships with most insurance companies to ensure you receive excellent service.

Beginning with a thorough assessment of your home and belongings to negotiating with your insurance company, to completing the rebuild of your home we can guide you through the claims process.  SERVPRO of The Windsors is a comprehensive company, our services include:

Pack-outs

Contents cleaning

Dry-cleaning

Residential cleaning

Reconstruction services



If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Owner of SERVPRO of The Windsors

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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