A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Middletown / New Britain
Our Google Reviews
(860) 826-5169
4.8
(126 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Alan gave a profesional, respectful, and exceptional service. He was very knowledgeable and helped us with everything we needed. He answered all our questions and addressed all our concerns. Would highly recommend!

Greyza Barrios

Alan and his team from Serve Pro did an excellent job of clearing up and demolition due to a leak in the basement. They were efficient, helpful, courteous and caring. They worked with us to clear out our belongings and place a dehumidifier. Thank you Alan and team for the great work done! Highly recommended!!

Nazneen Kader

I really appreciate the work Alan did for me and being very helpful, sharing the details and help answering all my questions. Thanks a lot for your help in Mitigation work.

Sachin Malik

Alan, Trevor and the crew did an outstanding job cleaning up my basement after a sewer/drain pipe backup. The process was easy from start to finish. I highly recommend ServPro of Middletown.

Judy Banes

Recently Servpro sent several incredible employees to our home to clean up and treat damage after a serious leak. They could not have done a better job. Not only did they complete the work professionally and thoroughly, but they also returned multiple times over the course of a week to ensure everything was properly treated and restored. A special thanks to Del and Trevor for going above and beyond to help restore our home. Great job and we highly recommend.

Constance Sundblade

Delshaun George Makhai Alsiha and Trevor did an amazing job thank you!!!!!

Silvia Jackson

I just had delshaun Trevor George and Alisha do the remediation in ,y house and what a fantastic job they did quick quiet and respectful people .... they all deserve a raise

Lisa Richitelli

My basement was flooded due to a crack in the furnace cast iron tank. ServPro arrived quickly & from the start the team was courteous, empathetic & showed extreme patience as my husband & me sorted thru cherished possessions. Delshaun, George & Maktial were outstanding & diligent in quickly placing the fans & dehumidifiers. When they returned their teamwork & speed in removing our ruined possessions was outstanding & efficient. I have many photos but cannot get them uploaded, but the before & after pictures are amazing.

Diane Mulholland

The team did an amazing job from start to finish! Everyone was very kind and courteous, would definitely recommend them for clean up!

Jessica Vivolo

About Us

At SERVPRO of Middletown / New Britain, we understand the many home and business owners throughout Connecticut that depend on our fast response and experience under pressure to return their property to its original condition. With so many threats from water, fire, mold, storms, floods, biohazards, and other situations common to our region, we need a diverse and educated team to handle every facet of restoration and recovery that our customers might need.

While the area is rich in American history, these days the Middletown/New Britain area is still home to Wesleyan University, Capitol Lunch, Martin Rosol’s Homemade Meats, New Britain Stadium and the Middlesex Chamber of Commerce (which is the largest Chamber in the United States). Even with these attractions and historic properties, the greatest draw to our area is the people here. As a locally owned and operated restoration team, the same communities we work so quickly to help when disaster strikes are the ones that we share with our customers.

Being a successful restoration company through our region means much more than helping our customers whenever disaster strikes. We have worked hard to become a stable pillar within our communities to give back to our cities and towns in every way that we can. We actively engage in Kiwanis, Habitat for Humanity, United Way, and MARC Community Resources to help our area to grow and thrive in every possible way.

Our SERVPRO team excels with the commitment we have for our customers. Even years after disasters have taken place; our professionals have the experience and the advanced equipment to restore and recover damaged properties to make the effects “Like it never even happened.” No matter when disasters strike, you can count on our team of qualified and certified professionals to help.

SERVPRO of Middletown / New Britain is an IICRC Certified Firm. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a non-profit organization that sets the standards, develops the protocols, and certifies companies and technicians in property damage restoration in conjunction with the American National Standards Institute (ANSI).  Our Certified Firm status requires that we hold the necessary individual certifications and follow the IICRC's ethical standards in performing property damage restoration.

Timothy Skov
Timothy Skov
Owner of SERVPRO of Middletown / New Britain

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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