A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of South San Francisco City / San Bruno
Our Google Reviews
(650) 794-1000
4.9
(45 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I had a really good experience with SERVPRO after a water leak in my home. It was a stressful situation, and I really appreciated how responsive, practical, and straightforward Shawn and Chris were throughout the water mitigation process. They came out quickly, assessed the damage, set up the drying equipment, and explained what actually needed to be done without making the situation feel more dramatic than it was. Communication was easy, and I felt like they were focused on solving the problem rather than trying to upsell unnecessary work. Everything was handled professionally, and they made a pretty overwhelming situation much easier to deal with. I would definitely recommend them if you ever have to deal with unexpected water damage.

Sophia H

Shawn, Crystal and the rest of the team are amazing here! Great communication and very organized. Will recommend them to anyone who needs any assistance with restoration.

Tasha D

I had only a couple of days to prepare the house to care for an elderly family member. The carpets were pretty rough and the bathrooms were in a bad way, especially the shower stalls. I spoke to Shawn on a Friday, he came by on Saturday to look at what needed to be done and provide an estimate, and by Monday morning he and his crew were hard at work. Shawn was very accommodating and professional, and he and his crew, Chris and Nolan, really went about their work with vigor. When they were done a few hours later, the place looked fantastic - the carpet and kitchen floor hadn’t looked that good in years, and they had restored the bathrooms and shower stalls to a presentable state. I was very happy with their work and would recommend them highly.

Rich M

Shawn came and help us with water coming into the house. He let us know that the drain needs to be clean out. Thank you Shawn!

Dayna Cullins

We haven't even started working with this company yet and already feel like I've known Shawn and Crystal forever. The conversations have been real, genuine and uplifting- not the typical business small talk. These are the kind of people you want in your corner. They truly care and want to build people up.

Will Wilberforce

I had a great experience with Shawn from ServPro. He came out for a free estimate, carefully looked at the situation, and then walked me through how I could handle the fix myself. I really appreciated his honesty and that he didn’t try to upsell me on unnecessary services. Even though I didn’t end up needing ServPro’s work this time, I wanted to leave a review because Shawn was professional, helpful, and trustworthy.

Chris Towne

After receiving three different quotes and methods, Shawn from ServePro had the least invasive and most cost-effective approach. He was communicative, careful, and thorough. While others wanted to tear up my whole bathroom, he used a step-by-step process to identify the source of the problem. His cautious method saved me from unnecessary remediation and tearing down walls. I truly appreciate his professionalism and highly recommend him!

AK DC

Sean and his crew were great. They responded to my elderly Mothers house very fast for a refrigerator ice maker line that caused damage to the kitchen floor and downstairs ceiling. Without opening up walls or the ceiling they were able to dry down everything using the latest technologies. They also were able to minimize the interruption by keeping the kitchen and other areas accessible and operable. Thanks to all of for the great job.

Michael Crisman (Mike)

ServPro of South San Francisco is highly recommended because of their expertise, transparency and thoughtfulness. I had a mold issue in my garage, and after one in-depth phone call with Shawn, I had a plan of action. 10 out of 10, would recommend.

Paul Norland

About Us

SERVPRO of South San Francisco City/ San Bruno has been locally owned and family operated by Shawn Newton since 2007.  Shawn is a 4th Generation San Franciscan that now lives happily with his family in South San Francisco.  Not only is Shawn very knowledgeable with fire, water and mold damages, he knows the surrounding communities and area very well!

Shawn has built his Franchise on strong ethical values, family values, honesty and hard work!  He takes pride in knowing the quality of work and services he and his Team provides for all his customers.  This has built his Franchise Operation a strong reputation within the surrounding communities!   

SERVPRO of South San Francisco City/San Bruno understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of South San Francisco City/San Bruno specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of South San Francisco City/San Bruno can also mitigate mold and mildew from your home or business.

Shawn's main goal is to continue to provide excellent customer services, informative information and to help others in their time of need.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Shawn is always looking to employ locally!  If you or someone you know believes in the same values and are driven, dedicated and willing to learn than we may be the career for you! Give us a call for more information.

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South San Francisco City/San Bruno. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

While Shawn's SERVPRO franchise operation may be a smaller operation, he does consider his operation one of the best in our area! 

Call us today if you have questions, concerns or require immediate services.  We are here for you!

Shawn Newton
Shawn Newton
Owner of SERVPRO of South San Francisco City / San Bruno

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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