A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of San Mateo
Our Google Reviews
(650) 931-6060
4.8
(28 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

This company is awesome! My son hired the to help him with the move within San Francisco. He hired them to also cleaned the old place and organized everything in the new place. Servpro’s amazing team packed and moved my son’s contents and furniture. The cleaning at the old place was great, he got back the full security deposit. The organization at the new place was great and completed pretty fast. My son was stressing about the move and this company made it so easy for him. I would recommend their service to anyone.

Sol Aviles

(Translated by Google) I was impressed by their initiative, compassion, and composure. They truly live up to the reputation of a developed country. My country should learn from them, but currently we rely on volunteers. I realized that this is one of the reasons for our slow initial response. (Original) 彼らの行動力と思いやりと余裕に感心しました。流石は先進国です。我が国も見習いたいものですが、現状は有志によるボランティア頼みです。初動の遅れはこんなところにも原因があるのだと感じました。

okada charles

Came home to water damage in my house after a 15 hour connecting flight with jet lagged kids. Servpro was on site asap thoroughly documenting and drying everything. Special shout out to Project manager Martin, for his efforts, quick response times and assistance during this stressful time. Service from the techs Servando, Jaime and Jerry were great. Fingers crossed I'll never have to deal with a situation like this again, but I would call them again in a heartbeat.

leslie

Reached out to Servpro for a fiberglass issue on a Sunday night, they actually picked up the phone and had a crew out to us next morning! They ended up taking some time to scope out the issue which was bigger than expected and accordingly pricey but within industry standards, but got the job finished by end of the week! Grateful for the prompt service.

Elspeth Ong

Servepro came to the rescue to help clean up and dryout my home due to water damage. They were able to arrive the same day I called them and were very professional. Their timelines of service, attention to detail and communication regarding the work was excellent! Chelsea , their manager, was easy to get a hold of, listened to my needs, and kept me informed daily. She was quick to respond to my phone calls as well. We really appreciate all of Servepros team efforts!

Gene B

After my apartment in San Francisco flooded, Soliette Aviles was incredibly helpful and supportive throughout the entire process. The crew that came in was also extremely professional. I highly recommend their services!

David

Team did a Fabulous job . Very organized, detail oriented and helpful in all questions asked . Would use again

James B

I called SERVPRO and spoke with Soliette Aviles who was professional and thorough explaining the process of services they provide. She scheduled my appointment and assured me that SERVPRO is a full service provider and once the mitigation was completed that my file would move to the construction department. The work went smooth, the technicians were very knowledgeable and hard working. SERVPRO provided a stress free transition which was a huge relief as we didn’t need any additional stress. Hands down I would use SERVPRO again and highly recommend their services to others. Upon completion the owner Farouk Lalji reached out to see if everything was up to our standards. I gave him a compliment as his staff was wonderful and the services far exceeded our expectations. Thank you SERVPRO.

Monica

I would highly recommend the company. Soliette is a super professional and caring person . She helped us a lot after a house fire and put all her effort to make sure we were happy with results. Her team is very skilled and understanding. Her ability to communicate is amazing and her organization skills are phenomenal. Please don’t hesitate to contact her with any needs .

Katya Derrough

About Us

SERVPRO of San Mateo understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life.

And we don't just arrive fast, we arrive ready to handle everything for you— from removing water to drying out your home to providing complete repair work.

Our team of restoration experts can track down and eliminate the water source which is feeding the mold colonies, clean your home's air with commercial-grade air scrubbers and restore/replace water-damaged and contaminated walls and belongings back to their original state.

We even work directly with your insurance, so you can focus on more important things. Call us for fast, stress-free and complete water damage restoration, fire damage restoration or mold remediation services.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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