A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Highland / North Redlands
Our Google Reviews
(951) 299-7170
3.8
(13 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Many times, home emergencies happen on a weekend or the middle of the night. Ours was both. It happened early on a Saturday morning at 1230 am on February 7, 2026. We discovered the hot water valve to our washer malfunctioned and leaked water onto the laundry room floor behind our washing machine and went undetected for we don't know how long. The water leaked through the ceiling of our garage directly below the laundry room. We contacted SERVPRO Highland/North Redlands and Csaba arranged for a water mitigation crew to come out later that morning to set up the necessary dehumidifiers. Iris, SERVPRO's Office Manager, stayed on top of things throughout our entire dealings with SERVPRO by always updating us and coordinating the times for their specific services. A crew returned a few days later to remove the humidifiers and fans. Arrangements were made through Iris for a crew to begin demolition and antimicrobial treatment of the affected areas of our laundry room and garage. The workers Chris, Joel, and Marvin were all friendly and polite, clean-cut and well-groomed, arrived on time, explained the work they were performing, hauled away all debris and cleaned up the areas they worked in. Csaba's rates are very reasonable. I would hire Csaba and his SERVPRO Highland/North Redlands Crew again and will be recommending him to my family, friends, and neighbors.

R Mercer

The "demo" team- (Chris, Freddy, Luis, Chuy and Iris) earned the 5 star rating. They worked clean and professional, but also were very helpful and accommodating. Iris was also very friendly and prompt to respond to our concerns. During this stressful time they were empathetic and comforting.

Carlos Martinez

Gustavo did a very good job. We appreciated his prompt replies whenever we called him as well. Gustavo was always professional and polite. Also, Servpro did a great job servicing our home for the water damage issue. Csaba gave us a reasonable estimate for all the work done, especially for our backsplash. Thanks again to Csaba, Gustavo, and the entire Servpro team. I'd like to add that Monique was always so kind and courteous on the phone when I had a question or needed assistance with anything.

Adriana Sacca

We had major water damage Daniel and his team arrived very quickly and did a nice job cleaning up and putting back our furniture!! Csaba gave us an estimate that was amazing I was able to upgrade floors, kitchen cabinets and granite. Gustavo and Michael were also amazing they did an awesome job! Gustavo would keep us informed step by step on the work being done, he really made this stressful process a lot easier. I'm so happy we went with this company. I would definitely recommend! Thank you to the whole team!

Elvia Koenig

Gustavo and his brother did a magnificent job putting our library cabinets back together after they were all removed from major water damage. Gustavo custom built and replaced parts which were destroyed. He installed new lights which were in the cabinets and the molding around cabinets blended in perfectly. Gustavo and brother took pride in their workmanship and deservedly so. The knowledge, professionalism, and great attitude they displayed did not go unnoticed by my wife or me. Well Done and Thank You Gustavo and Brother for all the time and effort you two put into get our library looking beautiful again.

Tom Slack

Servpro of Highland/ North Redlands was referred to us by a friend from our church. The office and field workers were all very helpful throughout the entire process and were very responsive. They even helped us open up a claim. I’d rate Servpro of Highland/ North Redlands 5/5 stars. I’d definitely recommend them to a friend, family member or anyone who needs their type of services.

Adan Rodriguez

This was my first experience using a restoration company and I have to say Csaba and his crew are the best ever!!! My house flooded they were out the same day to dry everything up. The next day they were out to test for everything. The team worked so quickly to get everything done. Gustavo was very helpful and assured everything will be ok. This company gave me a big relief when all this happened and I am so happy with the out come of my home. You guys did a great job and was quick to get my children and I back into our home. Thank you very much.

Emily Vasquez

Csaba and his team did a phenomenal job on repairing my condo. They wasted no time in pretty much renovating the entire place. Extremely professional, personable, and great all around. Thank you so much for making my place beautiful and intact.

Nicole C

About Us

When disaster strikes, you can count on SERVPRO of Highland/North Redlands to be there for you. SERVPRO of Highland/North Redlands specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. SERVPRO of Highland/North Redlands can also mitigate mold and mildew from your home or business. With an experienced and well-trained team, we service jobs of all sizes. From the moment you contact our staff to meeting our crew on-site, you’re in caring & capable hands.

Our main goal is to make your disaster significantly less traumatizing and stress-free.  We understand that the client is enduring a nightmarish experience so it’s our top priority to return normalcy to our customers by returning our clients to their daily routine as fast as possible. Moreover, we work in association with insurance companies to expedite the claim process.

Our motto is “Like it never even happened.” We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service providers in the Inland Empire.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Csaba Borcsa
Csaba Borcsa
Owner of SERVPRO of Highland / North Redlands

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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