A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Downtown San Francisco, Mission District, Potrero Hill
Our Google Reviews
(415) 529-8221
5.0
(15 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Servpro did an amazing job communicating with my maintenance team and me during a recent incident. Servpro was extremely professional throughout the process and very efficient in setting up the remediation equipment. 10/10 would recommend to my coworkers and anyone working in management.

Christopher Rodriguez

I highly recommend Eder and his team! They were extremely responsive when I needed emergency service and communicated clearly throughout the entire process. Their professionalism stood out from start to finish. They also provided a detailed service report with excellent documentation, which gave me peace of mind. Thank you, Eder and team, for your prompt and professional service!

Snow Hu

Professional, thorough, and deeply knowledgeable. Omar in particular was excellent. Would definitely recommend this business for dry out and restoration needs.

Samuel McCormick

The entire Servpro team was amazing. They not only spent time up front to walk me through how to think about the issue I had, but also ensured to follow up. They did not push additional work and in fact recommended less work than I thought I needed, and so gave me confidence and trust. The pricing was also really competitive. I would use them again if needed.

Rahim Adatia

Our Servpro team led by Eder and Dejuan and helped by Vladimir and Jesus were AMAZING! The attention to detail far surpassed anything I expected and their communication was great. I cannot recommend them strongly enough and Servpro must be careful not to lose these very strong assets to their company!

Karin Olson

Dejuan and Vladimir were wonderful. A pleasure to have in my home very respectful. Did a great job they ROCK..🙏

susan garia

We hired ServPro of Downtown San Francisco, Mission District, Potrero Hill after our house suffered from ash, soot and smoke following the Eaton Fire. ServPro did a highly professional and effective job at cleaning our house and possessions and removing toxic materials. The project manager guided us through the process and was a very effective advocate with our insurance provider. He communicated with us often, available by text and email, and was extremely knowledgeable. The foreman of the team doing the work was also available and very open about communications. Every day he texted us an update of what was done that day, at just the right level of detail. During our walkthrough with the project manager and foreman after the job was completed, it was clear that the job was done at a high level of quality and thoroughness. In every bookcase and every cupboard, for instance, the structure itself was HEPA vacuumed and wiped, and each piece of contents was wiped. And during the walkthrough, all of our questions were answered directly, clearly, and with patience. Our suggestions were discussed or implemented on the spot. Bottomline is that we couldn’t ask more than ServPro provided for our job. Without question we would hire this ServPro franchise should we need their services in the future.

Jay Marx

Tony came within a moments notice to provide a second opinion to my water damage. He knew he might not have received my business, but he came anyway. I really wanted to move forward with Tony, but the other business already had their mitigation equipment in my property. He was thorough w/ the assessment, provided comments to the competing scope of work, walked me through concerns w/ my insurance claim. His expertise is much needed for peace of mind.

Tammy Taw

This was the most amazing crew of people that helped us clean up after the Palisades fire. They explained the whole process and took such care with our home. Big love and thanks to Dejuan , Dona Teresa, Jesus, Vladimir, and Roling 🩷

Liz Carey

About Us

Disasters can quickly get out of control in your home or business, and that is why we strive to provide a fast and reliable response when these emergencies occur. As a locally owned and operated firm, we work beyond Downtown San Francisco & The Mission District borders throughout San Francisco County to provide our community with guidance, support, and service when the unexpected happens.  Homes and businesses can experience various potential loss situations, ranging from water disasters and flooding to fire losses and biohazards. We are prepared to help with extensive training in these niches so that no customer waits for the restoration work their home requires. Just a few of our specialized services:

- Water Restoration - Extraction, Equipment, Demo, Disinfection, Content Manipulation/Packing - with a focus on salvaging materials

- Fire & Smoke Restoration - Corrosive cleaning, Inventory/packing/storage of contents, structure cleaning and demo, deodorization

- Commercial/Large Loss/CAT Events - We retain extensive resources to prepare for natural disasters and local significant events. Whether one building or an entire neighborhood, having the support of over 2,000 locations nationwide enables our team to effectively address any size project.  Our teams often travel, as well, to assist wherever the need is greatest.

- Biohazard Cleaning - Trauma/Crime Scene Cleaning, Bloodborne pathogen, terminal cleaning for hospitals, tear gas, incontinence, post-pest control cleaning

- Microbial Remediation - Environmental Controls, Removal & antimicrobial application, Post-demo detailed cleaning, and working directly with Industrial Hygienists for large or complex situations

- Cleaning and Disinfection - COVID, Commercial Kitchens, Detailed Event Cleaning, Post-Construction, Hospitals, Dialysis centers, Retirement Communities

- Reconstruction/Repairs - We are a General Contractor with in-house management ready to make it "Like It Never Even Happened"

Professional Mitigation Solutions When It Counts 

The pace with which we can respond to active disasters can often directly impact the damage that homes and businesses endure. With a team of IICRC Certified professionals available to mobilize quickly at any time of the day, mitigation can get started within hours of the first notice of loss. We are prepared to respond immediately for emergency mitigation needs with pre-stocked trailers and production vehicles loaded with leading extraction and drying tools. As water losses are the most common threat that professionals must face, we prepare for efficient water removal and stabilization. 

Post-Disaster Repairs and Reconstruction 

We want to be a one-stop-shop for restoration and repairs that your home might need after a disaster. With the general contractor license #937457, we can offer various helpful services to overcome structural damage and mitigate loss through efforts like a controlled demolition and discarding compromised materials. This same license can provide full-scale build-back services when necessary after a loss. 

Becoming More than a Restoration Company 

We are proud to be a recognized name in the restoration industry, but more importantly, a reliable source to our community and neighbors.  As such, we directly support and work closely with local first responders, athletic groups, fundraising and awareness efforts, as well as national organizations such as The American Red Cross and the American Cancer Society.

Roy Drake
Roy Drake
Owner of SERVPRO of Downtown San Francisco, Mission District, Potrero Hill

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test