A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Chino / Chino Hills
Our Google Reviews
(909) 548-3191
4.8
(192 reviews)

Need Odor Removal?

As specialists in deodorization, SERVPRO of Chino / Chino Hills is proficient in recognizing and eradicating offensive odors. These odors may emanate from various sources, both internal and external to a structure.

Our team undergoes comprehensive training in odor removal through IICRC technical classes. When dealing with serious or persistent odor issues, masking and other shortcuts prove ineffective.

Equipped with advanced training and specialized equipment, we effectively identify and eliminate offensive odors. By pinpointing the odor's source and understanding its interaction with surfaces, we can often eliminate it over time without leaving a trace. Our technicians have access to a range of odor removal products designed to penetrate surfaces and thoroughly neutralize unpleasant odors.

Odor identification and elimination require precise techniques, so entrust the task to us at SERVPRO of Chino / Chino Hills. Give us a call and let us handle the restoration process for you.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Fernan was the man. Excellent customer service

Gmoney !

In June, we had flooding in our house due to a faulty washing machine. My husband called ServPro and they immediately came and started the clean-up process! The communication with Fernand and his crew was amazing! He kept us informed all throughout the process. Anthony and Kevin, along with the rest of the men who worked with them, were hard-working, kind, respectful individuals who helped make a very difficult situation for our family much easier to get through! I highly recommend them!

Brenda Beck

Great experience with Luis and Elmer doing the reconstruction on my condo in Palm Springs after my flood from a ruptured water line on my condo! They were total pros, efficient, fast, cleaned up after each day of work and just nice guys too!!! Give them a raise!! The initial water damage mitigation team were quick to respond, the demo team were great also and the contents manager team Alejandro was helpful and service with a smile! The only minor issue was some delay for a couple weeks after the drying and demo to get the reconstruction going, but some of this was due to scheduling and me receiving funds from my insurance company to begin the project. All in all I'm happy I chose Servpro!! 5 stars

Robert Rankin

We recently had a water leak at our house. This team it’s amazing I do not believe how fast and professional this team it’s Thank you so much guys Kevin and Felipe I do not remember the rest of the guys but the whole team know what they doing

flavis Santiago

Thank you guys for the amazing Work performed Kevin Juana Felipe and Fern

Josefina Vega

(Translated by Google) Thank you so much to the team; they recently helped my parents renovate their house. Kevin and Fernando, thank you so much, I really appreciate it. (Original) Muchas gracias al equipo recientemente le ayudaron a mis papas a restaurar su casa. Kevin y Fernando Muchísimas gracias se los agradezco

Manuel Tambriz

(Translated by Google) I have no words to describe how happy I am with this company, from supervisors Kevin and Felipe to manager Fernando. (Original) No tengo palabras para describir lo contenta que estoy con esta compañía, Desde sus supervisores Kevin Y Felipe hasta su manager Fernándo

Margarita Garcia

(Translated by Google) Many thanks to the guys who came to fix up my house. Very professional and fast. Thanks Fernandino, Felipe, and Kevin. Definitely the best company. (Original) Muchas gracias a los muchachos que llegaron a arrelgar mi casa, Muy profesionales y rapidos Gracias Fernandino, Felipe y Kevin Definitivamente la mejor compañia

Santos Sipac

I can’t thank the Chino Hills SERVPRO Mitigation Team enough! They were absolutely fantastic from start to finish. Ferdinand, Kevin 🌴🌴, and the entire crew completely surpassed my expectations and truly stood above the rest. There is no competition! I want to personally thank each and every one of them for their hard work, consistency, communication, cleanliness, organization, professionalism, and so much more. The level of effort and pride they put into their work did not go unnoticed. It’s not every day you come across a team that operates at this level. They made the entire process smooth, efficient, and stress-free, and I genuinely cannot thank them enough for everything they did. Ferdinand, Kevin, and the entire Chino Hills Mitigation Team — THANK YOU! You guys absolutely crushed it! 👏🔥

Joshua Williams

About Us

SERVPRO of Chino/Chino Hills is owned and operated under SERVPRO Team Landers stands as the largest operating SERVPRO franchise group in the nation, a position earned through unwavering dedication to excellence, client satisfaction, and the development of strong, empowered teams. What began in 2019 with a single location in Vail, Colorado has rapidly expanded into a powerhouse organization with over 40 licenses across six states—and continued growth on the horizon.

As part of the trusted SERVPRO® network of more than 1,700 independently owned and operated franchises throughout the U.S. and Canada, SERVPRO Team Landers brings together local expertise with the operational capacity and resources of an industry-leading national brand. This balance enables us to respond quickly, efficiently, and effectively—no matter the scale or complexity of the loss.

Commercial & Large Loss Capabilities

With strategic coverage across multiple states and a robust internal operational framework, SERVPRO Team Landers is uniquely equipped to handle large-scale commercial disasters, multi-site property impacts, municipal emergencies, and industrial facility restoration. Our large-loss teams are trained, resourced, and ready to mobilize 24/7.

Our Commitment

We understand that property damage—whether from fire, water, or mold—can be overwhelming and disruptive. That’s why our teams are trained not only in advanced restoration techniques but also in customer care, communication, and stress reduction. We guide our clients through every step of the process with clarity, compassion, and urgency.

Our growth has been fueled by one core belief: Take care of the customer and take care of the team, and the rest will follow. This culture is the foundation of SERVPRO Team Landers’ continued expansion and reputation for reliability, speed, and professionalism.

Available 24/7/365

Disasters don’t wait—and neither do we.
For emergency service, mitigation support, or restoration needs, SERVPRO Team Landers is here around the clock.

James & Shafekah R. Landers
James & Shafekah R. Landers
Owners of SERVPRO of Chino / Chino Hills

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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